Every success guru will tell you that goals have to be measurable. If you don’t have a means of measuring results you’ll never know if what you’re doing is effective. And, you can’t get where you’re going if you don’t know where the end point is.
Waterfall asked 155 marketing, CRM and data analytics from a cross-section of industries this question:
155 answers isn’t a very good sampling but even if they’d asked 155,000 people the answer would have been the same. Why? Because counting and measuring lead conversions is easy. There are tools that tell us when someone clicks through on Twitter. We have tools that tell us if they bought something when they hit the site. We have ways of matching up our customer list with our Facebook follower list.