Dell Using Google Earth for Technical Support
News that Dell is leveraging its partnership with Google to offer premium customers a new service utilizing Google Earth’s mapping technology.
Dubbed “Platinum Plus,” the new service lets Dell customers use the 3D mapping program Google Earth Pro to see in real-time how the Round Rock company is responding to technical support issues around the globe.
The idea is to make it simpler and easier for medium to large businesses using Dell to maintain their systems, said Steve Meyer, vice president of Dell Services.
I especially love the “zoom” feature, that lets you really see the technical issue, as shown below.