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Dell Using Google Earth for Technical Support

posted on June 28, 2006


News that Dell is leveraging its partnership with Google to offer premium customers a new service utilizing Google Earth’s mapping technology.

Dubbed “Platinum Plus,” the new service lets Dell customers use the 3D mapping program Google Earth Pro to see in real-time how the Round Rock company is responding to technical support issues around the globe.

The idea is to make it simpler and easier for medium to large businesses using Dell to maintain their systems, said Steve Meyer, vice president of Dell Services.

I especially love the “zoom” feature, that lets you really see the technical issue, as shown below. ;-)


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  • http://www.blogger.com/profile/3103921 Randy Charles Morin

    Hehe. Too f-ing funny!

  • http://gameburn.org Donald

    Hi All Experts,
    Does anyone use google earth images as ground image planes for use in aerial scenes. I know how to stitch them together but are there any tools or tricks to make sure that the images are at the same height, angle and such to make sure they stitch well. I know in the pro version you can get bigger images but im not going to pay for the pro version when i could stitch multiple images together…

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