Dell Using Google Earth for Technical Support

Wednesday, June 28th, 2006;
-- Andy Beal |

News that Dell is leveraging its partnership with Google to offer premium customers a new service utilizing Google Earth’s mapping technology.

Dubbed “Platinum Plus,” the new service lets Dell customers use the 3D mapping program Google Earth Pro to see in real-time how the Round Rock company is responding to technical support issues around the globe.

The idea is to make it simpler and easier for medium to large businesses using Dell to maintain their systems, said Steve Meyer, vice president of Dell Services.

I especially love the “zoom” feature, that lets you really see the technical issue, as shown below. ;-)

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2 Responses to “Dell Using Google Earth for Technical Support”

  1. Randy Charles Morin Says:

    Hehe. Too f-ing funny!

  2. Donald Says:

    Hi All Experts,
    Does anyone use google earth images as ground image planes for use in aerial scenes. I know how to stitch them together but are there any tools or tricks to make sure that the images are at the same height, angle and such to make sure they stitch well. I know in the pro version you can get bigger images but im not going to pay for the pro version when i could stitch multiple images together…

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