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Google Voice Local Search Offers Free 411 Service



We already suspected Google might enter the 411 arena, when they were granted a voice recognition patent last year. With Microsoft’s recent acquisition of Tellme, it seemed even more likely that Google would one day launch a mobile voice search service.

That day is now here, with Google launching Google Voice Local Search.

As part of our ongoing effort to make the world’s information universally accessible, we’re testing a free service called Google Voice Local Search. Using this service, you get fast access to the same local information you’d find on Google Maps. But you don’t need a computer, you don’t need an Internet connection, and you don’t even need to use your cell-phone keypad. It’s voice-activated, and you can access it from any phone (mobile or landline), in any location, at any time.

To use the service simply dial 1-800-GOOG-411 (1-800-466-4411) from any phone.

According to Google, the new service lets you:

  • search for a local business by name or category. You can say “Giovanni’s Pizzeria” or just “pizza”.
  • get connected to the business, free of charge.
  • get the details by SMS if you’re using a mobile phone. Just say “text message”.

The service is free, but Google warns that, as part of Google Labs, the service may be erratic.

R.I.P. paid 411 services.

  • Pingback: If Microsoft has TellMe, Google Offers Google411 » SELaplana

  • http://blogs.commerce360.com Craig Danuloff

    Guess what, results are read in the exact order of local.google.com results for the same search. Optimizing for local just went from a good idea to critical.

  • http://www.everydayweekender.com Everyday Weekender

    that is awesome.. google just doesn’t stop!

  • http://selectinvoip.com Ramzes Berezecki

    Good stuff!I just tried it and it actually works.

  • http://searchenginetigers.com Simon Heseltine

    It’ll be interesting to see how this affect Jingle and their free411 service, given that they’ve had a lot of investment over the last year or so.

  • http://www.casitecenter.com canada Web hosting

    Thanks for your help guys. Made me feel allot more confident