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Monday, July 30th, 2007 by Andy Beal

69

Google Analytics Down?

If you’ve not seen updated reports from Google Analytics since sometime on Saturday, please leave a comment. A few people are reporting the same and I’ve dropped an email to the GA team to see what’s up.

Please leave a comment if you’re seeing the same.

Thanks!

UPDATE: Here’s the explanation from Google…

There is a temporary reporting delay within Google Analytics accounts. For most accounts, reporting is current through this past Saturday night. Please note that no data will be lost – data will continue to be collected and processed during this time.

We are in the process of fully updating your Google Analytics account data and will display it within your reports as soon as possible. Please note, you are still able to log in to your accounts and access all the data through Saturday. We will update this blog when reporting is fully restored.

We apologize for any inconvenience this delay in reporting has caused. Thank you for using Google Analytics.

Why did it take 2 days and some whining for us to get this information? Come on guys, we know it’s free, but when you’re telling us that GA is as robust as any analytics tool, we expect at least some better communication.

UPDATE 2: Google reports that data is starting to filter back through…

We are starting to update reporting in all Google Analytics accounts affected by the delay. As of 5pm PST this evening, some users will start to see part or all of the data from the period between Saturday and now appear in reports. We expect updates for all accounts to continue through Monday night into tomorrow and will update this blog when reporting is fully restored.

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69 comments on “Google Analytics Down?”

  1. David Erickson Says:

    July 30th, 2007 at 11:28 am

    Yes, it’s down. I have the exact same problem across 10 sites.

  2. Adrian Lee Says:

    July 30th, 2007 at 11:29 am

    Yep, got that on 2 little sites I have running GA.
    One site recorded 1 page view on Sunday, the other recorded none. While Saturdays page views looked in the normal kind of range. So thinking nothings been recorded since fairly late Saturday, UK time.

  3. Rob Lewis Says:

    July 30th, 2007 at 11:31 am

    Yep, I got one visitor showing on Sunday (UK) – noticed something similar happen in the middle of last week and it seemed to catch up a day or two after.

    Rob.

  4. Jay Harper Says:

    July 30th, 2007 at 11:32 am

    Yes, I’m seeing it as well, across a broad spectrum of sites…

    http://www.slicksurface.com/blog/2007/07/google-analytics-down-for-nea rly-two.html

  5. haentz Says:

    July 30th, 2007 at 11:34 am

    Yep, same here. This morning a 9am, when the stats were supposed to updated the graph dropped to zero for all my tracked sites.

  6. Andy Beal Says:

    July 30th, 2007 at 11:34 am

    Thanks guys. GA often has a lag in reporting data, but not normally this long and not without some comment from someone at Google. Maybe the stitches busted on the recent facelift. ;-)

  7. Greg J. Smith Says:

    July 30th, 2007 at 11:36 am

    I hope they fix it soon, I’m going into withdrawal.

  8. Al Scillitani Says:

    July 30th, 2007 at 11:48 am

    Same here and this is why we are starting to look into different analytics tools.

  9. imnotadoctor Says:

    July 30th, 2007 at 11:51 am

    GA down all weekend for me.

  10. Chris Says:

    July 30th, 2007 at 12:09 pm

    Down for me too, very frustrating.

  11. Michael Martinez Says:

    July 30th, 2007 at 12:11 pm

    Down. Not a big thing for me but thought I’d chime in. :)

  12. C Pons Says:

    July 30th, 2007 at 12:21 pm

    We have reports but we have noticed that it doesn’t work fin, only a few records…´
    (in Spain)

  13. Anna Says:

    July 30th, 2007 at 12:27 pm

    Mine has been down for a few days too (Austin, TX). Hope they fix it soon.

  14. David V. Says:

    July 30th, 2007 at 12:37 pm

    Seeing this across multiple Analytics accounts. Was just about to hit the forums when I saw this post. I am getting some information since Sunday, but very limited.

  15. Erik Says:

    July 30th, 2007 at 12:49 pm

    I use Analytics for two different sites. Analytics for both reports zero traffic for July 29, and reduced traffic for July 28.

  16. Sandra Ferreira Says:

    July 30th, 2007 at 12:49 pm

    Yep. My first thought was “have I offended the Google gods in some way?” … but no. Comparisons with Urchin stats and other site provided stats packages don’t jive – for the last few days. Something is definitely wrong.

  17. Michael Says:

    July 30th, 2007 at 1:17 pm

    Google Analytics down for wink.com as well. Started dropping about 3 PM on July 28. And down completely since July 29. Usually when this happens it comes back in a few hours. This seems to be the longest outage. Surprised no comment from Google.

  18. Chris Rutherford Says:

    July 30th, 2007 at 1:19 pm

    Ya I have 30 accounts on my analytics, and noticed 2 days ago that all of my sites traffic dropped badly… Then yesterday, 0 visits on all my sites… Hopefully they didn’t loose the data

    Found you through google blog search, btw..

  19. Andy Beal Says:

    July 30th, 2007 at 1:19 pm

    Thanks guys – Google should have an explanation post up shortly.

  20. Michael Says:

    July 30th, 2007 at 1:21 pm

    Here’s Google’s explanation: http://analytics.blogspot.com/2007/07/update-temporary-reporting-delay -since.html

  21. Chris Rutherford Says:

    July 30th, 2007 at 1:26 pm

    About time.. Now I can start my adwords campaigns knowing that they are still collecting data. I know in the past they have always said they will continue to collect data, but this time they didn’t mention anything, leading me to believe otherwise

  22. Keri Morgret Says:

    July 30th, 2007 at 1:56 pm

    It’s been down for all of my accounts since Saturday evening (Pacific time).

    Thanks for bugging them Andy. I sent a message through the contact form asking if they could put up something on their blog. Looks like they finally did, though it hasn’t hit Google Reader yet.

  23. Ontario Emperor Says:

    July 30th, 2007 at 2:39 pm

    The 1-2 day delay in acknowledging the problem is troubling. Of course, we get what we pay for…

  24. Andy Beal Says:

    July 30th, 2007 at 3:59 pm

    @Ontario – I would normally agree with you. But Google’s working hard to convince big companies that GA is as robust as other paid solutions. This doesn’t help their cause.

  25. Kirby Collins Says:

    July 30th, 2007 at 4:46 pm

    I’m showing 0 on my sites, at least my adsensce is reporting traffic.

  26. Silver Says:

    July 30th, 2007 at 5:03 pm

    It’s really not that hard to have a page up that lists current issues and estimated time-of-fix for a system. Really.

    Why doesn’t Google have this? I’m still unimpressed with the new Google Analytics, just as I blogged earlier.

  27. Glen Says:

    July 30th, 2007 at 5:23 pm

    Noticed this on all my sites aswell, glad to see im not the only one

    Although I still love the service in general

  28. Shannon Says:

    July 30th, 2007 at 5:25 pm

    Yeah, I have the tan tan WordPress plugin and it hasn’t been reporting the analytics usage either. I just thought it was something on my end.

    Thanks for the post. I’m not going to worry about it now.

    ~Shannon

  29. Mark Says:

    July 30th, 2007 at 6:25 pm

    I was wondering what the heck was going on with GA lately. I thought it was something wrong with my blog. Hope Google gets it updating again soon.

  30. jim Says:

    July 30th, 2007 at 6:28 pm

    Yeah, down here as well as of today.

  31. John Says:

    July 30th, 2007 at 7:19 pm

    It’s still down for me… Has anyone seen it come back for them?

  32. Andy Beal Says:

    July 30th, 2007 at 7:29 pm

    @john – it’s still down. Apparently the mice that spin the wheel are on strike, holding out for extra cheese rations. ;-)

  33. Keri Morgret Says:

    July 30th, 2007 at 7:32 pm

    Andy, you mean the mice don’t have their own cafeterias? I bet that’s why Google doesn’t report all of your inlinks either, those mice just don’t have enough energy to find all of them.

  34. Andy Beal Says:

    July 30th, 2007 at 9:21 pm

    It looks like data from Sunday is starting to show up.

  35. Nick Stamoulis Says:

    July 30th, 2007 at 10:20 pm

    Looks like it is starting to show up seeing data across many client sites…

  36. Hershel Miller Says:

    July 30th, 2007 at 10:34 pm

    I’ve got Google Analytics placed on my blog.

    Earlier today it reported 0 or 2 visitors, as of right now traffic numbers have returned.

    phew, and I got all nervous and stuff ;-)

  37. Bushido Says:

    July 31st, 2007 at 8:37 am

    It’s down on 4 of mine.

  38. horisly Says:

    July 31st, 2007 at 10:53 am

    it’s ok now in china.

  39. Perde Says:

    August 1st, 2007 at 4:43 am

    Oddly enough I have not experienced any problem with GA recently hmm.

  40.   Was there a reason for the recent Google Analytics downtime? by Adam Taylor - Conversion Matters Says:

    August 1st, 2007 at 6:32 pm

    [...] there was some recent downtime over the weekend in Google Analytics reporting. However, the data wasn’t lost, it [...]

  41. $165K in Adwords + Broken Google Analytics = Pissed Off Clients | aimClearBlog Says:

    August 2nd, 2007 at 9:59 am

    [...] http://www.marketingpilgrim.com/2007/07/google-analytics-down.html Marketing Pilgrim, by Andy Beal 7/3007 [...]

  42. Gurkan Says:

    August 3rd, 2007 at 1:40 pm

    What ever it is down or works, we do not like the new skin. ;)

  43. $165K in Adwords + Broken Google Analytics = Pissed Off Client. | ClickTracks Blog Says:

    August 16th, 2007 at 12:55 pm

    [...] http://www.marketingpilgrim.com/2007/07/google-analytics-down.html Marketing Pilgrim, by Andy Beal 7/3007 [...]

  44. stor perde Says:

    November 13th, 2007 at 1:41 pm

    i cant see google analystic report

  45. perdeci Says:

    December 12th, 2007 at 6:33 am

    It’s really not that hard to have a page up that lists current issues and estimated time-of-fix for a system. Really.

  46. Estetik Says:

    January 22nd, 2008 at 6:37 pm

    Good analysis thanks..

  47. Estetik Says:

    January 22nd, 2008 at 6:37 pm

    Thanks..

  48. Estetik Says:

    March 1st, 2008 at 2:27 am

    Thanks very good analytics.

  49. prefabrik ev Says:

    March 15th, 2008 at 5:10 pm

    Thank you for good analytics.

  50. Organizasyon Says:

    March 29th, 2008 at 6:18 pm

    hank you for good analytics.

  51. otogaz Says:

    March 30th, 2008 at 1:49 pm

    I’ve got Google Analytics placed on my blog.

  52. güvenlik sistemleri Says:

    April 15th, 2008 at 8:14 am

    hii god job

  53. nba pictures Says:

    May 3rd, 2008 at 9:35 am

    Good analysis thanks..

  54. cilt bakimi Says:

    July 13th, 2008 at 3:51 am

    What ever it is down or works, we do not like the new skin

    cilt bakimi’s last blog post..Cilt lekelerine ve kırışıklıklara karşı yumurta size yeter?

  55. tatil Says:

    July 13th, 2008 at 3:51 am

    good..

  56. Estetik Says:

    July 23rd, 2008 at 2:37 am

    it’s ok now in turkey

  57. health Says:

    August 13th, 2008 at 4:30 pm

    Down for me too, very frustrating.

  58. kabin Says:

    August 20th, 2008 at 8:53 am

    its very nice. good project.

  59. estetik Says:

    September 28th, 2008 at 9:09 am

    Great post. thanks.

  60. izlekop Says:

    October 19th, 2008 at 3:36 am

    Yeah, down here as well as of today.

    izlekop’s last blog post..uÄŸur boral gol fenerbahçe kocaelispor

  61. ÅŸiir Says:

    October 19th, 2008 at 11:25 am

    Great post. thanks.

  62. Plastik cerrahi Says:

    October 22nd, 2008 at 8:13 pm

    What about tag pages? I’m finding that alot of my traffic is coming from tag pages. I didn’t see any settings for true/false with regard to tag pages. Thx.

    Plastik cerrahi’s last blog post..Yüz Plastik Cerrahisinin Kapsadığı Konular

  63. Estetik Says:

    November 12th, 2008 at 6:16 pm

    It’s still down for me… Google and yahoo

  64. Burun Estetigi Says:

    November 12th, 2008 at 6:18 pm

    About time..

  65. Sürücü Kursu Says:

    November 12th, 2008 at 6:20 pm

    We are in the process of fully updating your Google Analytics account data and will display it within your reports as soon as possible. Please note, you are still able to log in to your accounts and access all the data through Saturday. We will update this blog when reporting is fully restored.:(

  66. Saç Ekimi Says:

    November 12th, 2008 at 6:21 pm

    Thank you for using Google Analytics.

  67. Klima Servisi Says:

    November 14th, 2008 at 4:41 am

    hank you for good analytics.

    Klima Servisi’s last blog post..Popüler Klima Modelleri

  68. lovefriends Says:

    January 7th, 2009 at 5:30 pm

    I’ve got Google Analytics placed on my blog.

  69. mobil Says:

    January 19th, 2009 at 4:26 am

    it’s ok now in china.

    mobil’s last blog post..Kulaklık paylaÅŸma enfeksiyon nedeni.