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Google Analytics Down?

posted on July 30, 2007


If you’ve not seen updated reports from Google Analytics since sometime on Saturday, please leave a comment. A few people are reporting the same and I’ve dropped an email to the GA team to see what’s up.

Please leave a comment if you’re seeing the same.

Thanks!

UPDATE: Here’s the explanation from Google…

There is a temporary reporting delay within Google Analytics accounts. For most accounts, reporting is current through this past Saturday night. Please note that no data will be lost – data will continue to be collected and processed during this time.

We are in the process of fully updating your Google Analytics account data and will display it within your reports as soon as possible. Please note, you are still able to log in to your accounts and access all the data through Saturday. We will update this blog when reporting is fully restored.

We apologize for any inconvenience this delay in reporting has caused. Thank you for using Google Analytics.

Why did it take 2 days and some whining for us to get this information? Come on guys, we know it’s free, but when you’re telling us that GA is as robust as any analytics tool, we expect at least some better communication.

UPDATE 2: Google reports that data is starting to filter back through…

We are starting to update reporting in all Google Analytics accounts affected by the delay. As of 5pm PST this evening, some users will start to see part or all of the data from the period between Saturday and now appear in reports. We expect updates for all accounts to continue through Monday night into tomorrow and will update this blog when reporting is fully restored.


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  • http://www.e-strategyblog.com David Erickson

    Yes, it’s down. I have the exact same problem across 10 sites.

  • http://www.camaban.co.uk Adrian Lee

    Yep, got that on 2 little sites I have running GA.
    One site recorded 1 page view on Sunday, the other recorded none. While Saturdays page views looked in the normal kind of range. So thinking nothings been recorded since fairly late Saturday, UK time.

  • http://wv4.co.uk Rob Lewis

    Yep, I got one visitor showing on Sunday (UK) – noticed something similar happen in the middle of last week and it seemed to catch up a day or two after.

    Rob.

  • http://www.slicksurface.com/blog/2007/07/google-analytics-down-for-nearly-two.html Jay Harper

    Yes, I’m seeing it as well, across a broad spectrum of sites…

    http://www.slicksurface.com/blog/2007/07/google-analytics-down-for-nea rly-two.html

  • http://www.blogorator.com haentz

    Yep, same here. This morning a 9am, when the stats were supposed to updated the graph dropped to zero for all my tracked sites.

  • http://www.marketingpilgrim.com Andy Beal

    Thanks guys. GA often has a lag in reporting data, but not normally this long and not without some comment from someone at Google. Maybe the stitches busted on the recent facelift. ;-)

  • http://serialconsign.com Greg J. Smith

    I hope they fix it soon, I’m going into withdrawal.

  • http://www.globalgolf.com Al Scillitani

    Same here and this is why we are starting to look into different analytics tools.

  • http://www.imnotadoctor.com imnotadoctor

    GA down all weekend for me.

  • http://www.ftlauderdalelimo.com Chris

    Down for me too, very frustrating.

  • http://www.seo-theory.com/wordpress/ Michael Martinez

    Down. Not a big thing for me but thought I’d chime in. :)

  • http://www.ponsherrera.com C Pons

    We have reports but we have noticed that it doesn’t work fin, only a few records…´
    (in Spain)

  • http://www.cookiemadness.net Anna

    Mine has been down for a few days too (Austin, TX). Hope they fix it soon.

  • http://www.giganews.com David V.

    Seeing this across multiple Analytics accounts. Was just about to hit the forums when I saw this post. I am getting some information since Sunday, but very limited.

  • http://www.maclawstudents.com/blog Erik

    I use Analytics for two different sites. Analytics for both reports zero traffic for July 29, and reduced traffic for July 28.

  • http://csstech Sandra Ferreira

    Yep. My first thought was “have I offended the Google gods in some way?” … but no. Comparisons with Urchin stats and other site provided stats packages don’t jive – for the last few days. Something is definitely wrong.

  • http://wink.com Michael

    Google Analytics down for wink.com as well. Started dropping about 3 PM on July 28. And down completely since July 29. Usually when this happens it comes back in a few hours. This seems to be the longest outage. Surprised no comment from Google.

  • http://virginmobiles.blogspot.com Chris Rutherford

    Ya I have 30 accounts on my analytics, and noticed 2 days ago that all of my sites traffic dropped badly… Then yesterday, 0 visits on all my sites… Hopefully they didn’t loose the data

    Found you through google blog search, btw..

  • http://www.marketingpilgrim.com Andy Beal

    Thanks guys – Google should have an explanation post up shortly.

  • http://wink.com Michael

    Here’s Google’s explanation: http://analytics.blogspot.com/2007/07/update-temporary-reporting-delay -since.html

  • http://virginmobiles.blogspot.com Chris Rutherford

    About time.. Now I can start my adwords campaigns knowing that they are still collecting data. I know in the past they have always said they will continue to collect data, but this time they didn’t mention anything, leading me to believe otherwise

  • http://www.morgretdesigns.com Keri Morgret

    It’s been down for all of my accounts since Saturday evening (Pacific time).

    Thanks for bugging them Andy. I sent a message through the contact form asking if they could put up something on their blog. Looks like they finally did, though it hasn’t hit Google Reader yet.

  • http://mrontemp.blogspot.com/ Ontario Emperor

    The 1-2 day delay in acknowledging the problem is troubling. Of course, we get what we pay for…

  • http://www.marketingpilgrim.com Andy Beal

    @Ontario – I would normally agree with you. But Google’s working hard to convince big companies that GA is as robust as other paid solutions. This doesn’t help their cause.

  • http://www.placesaroundflorida.com/ Kirby Collins

    I’m showing 0 on my sites, at least my adsensce is reporting traffic.

  • http://www.naturalsearchblog.com Silver

    It’s really not that hard to have a page up that lists current issues and estimated time-of-fix for a system. Really.

    Why doesn’t Google have this? I’m still unimpressed with the new Google Analytics, just as I blogged earlier.

  • http://www.viperchill.com/blog/ Glen

    Noticed this on all my sites aswell, glad to see im not the only one

    Although I still love the service in general

  • http://www.s-cole.com Shannon

    Yeah, I have the tan tan WordPress plugin and it hasn’t been reporting the analytics usage either. I just thought it was something on my end.

    Thanks for the post. I’m not going to worry about it now.

    ~Shannon

  • http://www.probloggersmatrix.com Mark

    I was wondering what the heck was going on with GA lately. I thought it was something wrong with my blog. Hope Google gets it updating again soon.

  • jim

    Yeah, down here as well as of today.

  • http://www.trenchmice.com John

    It’s still down for me… Has anyone seen it come back for them?

  • http://www.marketingpilgrim.com Andy Beal

    @john – it’s still down. Apparently the mice that spin the wheel are on strike, holding out for extra cheese rations. ;-)

  • http://www.morgretdesigns.com Keri Morgret

    Andy, you mean the mice don’t have their own cafeterias? I bet that’s why Google doesn’t report all of your inlinks either, those mice just don’t have enough energy to find all of them.

  • http://www.marketingpilgrim.com Andy Beal

    It looks like data from Sunday is starting to show up.

  • http://www.searchengineoptimizationjournal.com Nick Stamoulis

    Looks like it is starting to show up seeing data across many client sites…

  • http://www.kundaliniyogablog.com Hershel Miller

    I’ve got Google Analytics placed on my blog.

    Earlier today it reported 0 or 2 visitors, as of right now traffic numbers have returned.

    phew, and I got all nervous and stuff ;-)

  • http://bushidoblog.com.ar Bushido

    It’s down on 4 of mine.

  • http://horisly.blogspot.com horisly

    it’s ok now in china.

  • http://www.bogaziciperde.com Perde

    Oddly enough I have not experienced any problem with GA recently hmm.

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  • http://www.seot.net Gurkan

    What ever it is down or works, we do not like the new skin. ;)

  • Pingback: $165K in Adwords + Broken Google Analytics = Pissed Off Client. | ClickTracks Blog

  • http://www.perdecisitesi.com stor perde

    i cant see google analystic report

  • http://www.jaluziperde.info perdeci

    It’s really not that hard to have a page up that lists current issues and estimated time-of-fix for a system. Really.

  • http://www.estetik.tc Estetik

    Good analysis thanks..

  • http://www.estetikhaber.com Estetik

    Thanks..

  • http://www.estetiks.com/ Estetik

    Thanks very good analytics.

  • http://www.prefabrik-ev.org prefabrik ev

    Thank you for good analytics.

  • http://www.organizasyon.in Organizasyon

    hank you for good analytics.

  • http://www.2a.com.tr otogaz

    I’ve got Google Analytics placed on my blog.

  • http://www.azimguvenlik.com.tr güvenlik sistemleri

    hii god job

  • http://www.nba-pictures.net nba pictures

    Good analysis thanks..

  • http://www.xn--cilt-bakm-2pbb.com/ cilt bakimi

    What ever it is down or works, we do not like the new skin

    cilt bakimi’s last blog post..Cilt lekelerine ve kırışıklıklara karşı yumurta size yeter?

  • http://www.tatiloteller.com tatil

    good..

  • http://www.estetikinternational.com Estetik

    it’s ok now in turkey

  • http://www.draligus.net health

    Down for me too, very frustrating.

  • http://www.heboyapi.com kabin

    its very nice. good project.

  • http://www.estetik.ws/ estetik

    Great post. thanks.

  • http://izlekop.com izlekop

    Yeah, down here as well as of today.

    izlekop’s last blog post..uÄŸur boral gol fenerbahçe kocaelispor

  • http://www.siirbahcesi.net ÅŸiir

    Great post. thanks.

  • http://www.plastikcerrahi.net Plastik cerrahi

    What about tag pages? I’m finding that alot of my traffic is coming from tag pages. I didn’t see any settings for true/false with regard to tag pages. Thx.

    Plastik cerrahi’s last blog post..Yüz Plastik Cerrahisinin Kapsadığı Konular

  • http://www.gogusestetik.com Estetik

    It’s still down for me… Google and yahoo

  • http://www.buruncerrahisi.com Burun Estetigi

    About time..

  • http://www.surucukursunuz.com

    We are in the process of fully updating your Google Analytics account data and will display it within your reports as soon as possible. Please note, you are still able to log in to your accounts and access all the data through Saturday. We will update this blog when reporting is fully restored.:(

  • http://www.fuesacekimi.com

    Thank you for using Google Analytics.

  • http://www.klimaservisin.com Klima Servisi

    hank you for good analytics.

    Klima Servisi’s last blog post..Popüler Klima Modelleri

  • http://www.lovefriends.net lovefriends

    I’ve got Google Analytics placed on my blog.

  • http://www.mobilhat.com mobil

    it’s ok now in china.

    mobil’s last blog post..Kulaklık paylaÅŸma enfeksiyon nedeni.

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