Comments on: Five Ways Negative Reviews Help Your Online Reputation

By: FreshNetworks Blog » Blog Archive » The influence of online customer reviews

Mon, 29 Dec 2008 18:50:49 +0000

[...] Five Ways Negative Reviews Help Your Online Reputation [...]

By: The good news … Part II « Newsbite

The good news … Part II « Newsbite — Mon, 11 Aug 2008 20:42:53 +0000

[...] 2. Remember the five ways negative review help your online reputation. [...]

By: Strategy for libelous customer reviews « Tarlow Strategy Blog

Strategy for libelous customer reviews « Tarlow Strategy Blog — Thu, 07 Aug 2008 19:46:33 +0000

[...] Five Ways Negative Reviews Help Your Reputation – negative reviews as an “opportunity” not a “problem” [...]

By: The good news about bad reviews « Newsbite

The good news about bad reviews « Newsbite — Thu, 07 Aug 2008 19:09:41 +0000

[...] idea was still echoing around my brain when I came across this article, Five ways negative reviews help your online reputation. Dang it all! This was the very article I intended to write, and post here, today! But you know [...]

By: Kudzu Business Success Center - Five Ways Negative Reviews Help Your Online Reputation

Wed, 25 Jun 2008 14:55:50 +0000

By: Reputación Online: 6 razones para generar tus propias menciones negativas | Collabtopia

Wed, 25 Jun 2008 12:23:48 +0000

[...] como la cosa va de listas, aquí os dejo otra inspiradora: 5 formas en que los comentarios negativos ayudan a tu reputación online, por Andy [...]

By: FlipKey Blog - Expanding the Vacation Rental Market » Blog Archive » Negative Reviews Boost Online Reputation

Fri, 02 May 2008 16:36:07 +0000

[...] Andy Beal wrote a post on Marketing Pilgrim back in November of 2007 which described “Five Ways Negative Reviews help your Online Reputation”. [...]

By: Reputation 101 - How to protect your brand online | Distilled blog

Reputation 101 - How to protect your brand online | Distilled blog — Mon, 17 Dec 2007 18:19:47 +0000

[...] Five Ways Negative Reviews Help Your Online Reputation [...]

By: Increase Online Sales :: Embrace Negative Reviews of Your Products on Your Site

Increase Online Sales :: Embrace Negative Reviews of Your Products on Your Site — Sat, 01 Dec 2007 02:28:35 +0000

[...] I said it. In an article from marketingpilgrim, Andy Beal talks about what negative reviews can do for your site. And he brings very good [...]

By: J

Sat, 24 Nov 2007 20:08:30 +0000

Super good reviews are not easily believable. Someone is bound to have some negative comments about a certain product or service. Even the very best.

This is a good article. We shouldn’t be happy about negative reviews but once someone gives a negative review we can use it to sort things out.

Great article

By: Barry Welford

Barry Welford — Fri, 23 Nov 2007 22:41:42 +0000

Some excellent points there, Andy. I particularly liked the idea of correcting whatever points had caused problems. You could even add a comment in response outlining exactly what was done to correct the situation.

By: Cinco formas en que los comentarios negativos mejoran tu reputacion « Este mes… el Blog de… la poli….no hombre, no aqui tenemos de to como en el rastro!

Wed, 21 Nov 2007 10:32:02 +0000

[...] credibilidad: Las reseñas negativas le dan más autenticidad a tu reputación. Los consumidores son inteligentes y saben que si tienes [...]

By: 5 maneras en que las reseñas negativas mejoran tu reputación « El Blog de DarkChoche

Wed, 21 Nov 2007 05:08:18 +0000

[...] por ahi, me encontre este interesante articulo, y me tome la libertad de traducirlo, nos muestra lo que [...]

By: Furniture Store

Furniture Store — Wed, 21 Nov 2007 04:36:17 +0000

So any publicity is good publicity?

Seriously though that was a good article, negative reviews do help you clean up your act so to speak.

By: Selbourne Designing

Selbourne Designing — Wed, 21 Nov 2007 04:34:50 +0000

Negatives reviews if responded correctly could in fact turn out to be a very beneficial marketing bit for your service or product.

By: elliottng

elliottng — Wed, 21 Nov 2007 01:59:36 +0000

Andy, super interesting. I think I would rather embrace authentic conversations between my company and users, than “negative reviews” My company (Kango Inc.) is aggregating user reviews from across the Web on hotels and things to do for travel. We’ll try to provide reviews that are most relevant for the factors that users might want to see based on their search. We highlight 4 reviews with the top review always being positive, but then the following 3 being randomly selected (from amount the relevant reviews for that search query). That way the user gets a better feel for the overall “review zeitgeist” of that hotel. Totally agree that providers can learn from negative reviews as they are often the clearest and most pointed reviews out there. We often run into false positives in identifying “clean” hotels, but NEVER misidentify “dirty” hotels!

By: Bettie

Bettie — Tue, 20 Nov 2007 20:16:09 +0000

I agree with Spence. What products were Andrew looking at??? There are quite a few products with nothing BUT negative reviews! And they are pretty HILARIOUS!

By: Spence

Spence — Tue, 20 Nov 2007 19:37:27 +0000

I entirely agree with these points, though I don’t know what Andrew was looking at on the American Apparel site. They have some of the funniest and most biting negative reviews you will read anywhere.

By: minicix

minicix — Tue, 20 Nov 2007 16:51:53 +0000

Thats why ‘bad advertisement is also an advertisement’ works

By: Drew Stauffer

Drew Stauffer — Tue, 20 Nov 2007 16:00:08 +0000

Any news is good news.