Posted January 3, 2008 11:17 am by with 11 comments

Tweet about this on TwitterShare on LinkedInShare on Google+Share on FacebookBuffer this page

Deal seekers were thrilled to find premium Sees chocolate at a special ‘after Christmas’ price.

Bargain sites all over the Internet (like GottaDeal) posted that a 3lb. box (or is it 1 lb.?) of Christmas chocolate was just $1.00. Plus free shipping. They were touting it as the best deal of the year.

It’s a testament to the frugality of the deal folks that they still only ordered 3 boxes, at most. My brother ordered twenty. We grew up with Sees. I would’ve ordered fifty.

The site was quickly bombarded and went down. People who got in touch with customer service were told that it was legitimate, even though it seemed too good to be true.

People were dreaming of having all their friends over and handing out boxes of chocolate (my birthday is next week and I’m celebrating with the Melting Pot’s chocolate fondue). However, the shouts of “Happy New Year!” didn’t last long.

Everyone got cancellation notices:

Greetings from,

We regret to inform you that a technical website error caused the following item to be displayed at an incorrect price on the website:

Gift # 182 – 3lb. 15-1/2 oz. Holiday Gift Special – Price $1.00

We are unable to fulfill this item for the incorrectly posted price. Therefore, we have cancelled your order for this item that was placed on January 1, 2008.

At any given time, despite our best efforts, we may have an item appear on our website with incorrect pricing. We do verify prices prior to processing orders and any discrepancy will cause the order to go on hold for further review. We would like to assure you that your credit card was not charged as your order was placed on hold when the pricing error was discovered.

We apologize for any inconvenience this may cause. We value your business and hope that you will give us a chance to serve you again in the future.

All the people who’s New Year’s resolution to lose weight are now safe. There is no cheap chocolate folks.

  • I guess that’s better anyway: let’s face it, a lot of people have promised themselves to lose weight in 2008 and ordering a large quantity of chocolate doesn’t exactly make for a very promising start 🙂

    Alan Johnson

  • It’s a blessing in disguise. Most folks will do well to remember Mark Twain quote, “The only way to keep your health is to eat what you don’t want, drink what you don’t like, and do what you’d rather not.”

  • That makes them look really bad, I know I hate it when I have a typo on one of my sites.


  • I definitely agree with the quote: it seems that nowadays, the better something tastes, the unhealthier it is, but after a certain age, you just have to be selective and “eat what you don’t want, drink what you don’t like, and do what you’d rather not”

    Alan Johnson

  • Zen

    “People who got in touch with customer service were told that it was legitimate, even though it seemed too good to be true.” 😛

  • That was so obviously an error. Who would give away boxes of Sees for 1 buck plus free shipping?

  • I can remember the same thing happening to amazon – about 7 years ago. There was some ram on there that would normally sell for about $1,000 listed for $50… So my friends ordered some, sure enough they got back an email saying it was a technical glitch.

  • See’s chocolate on sale and no one called me! I believe they were in a labor dispute some years ago and this may be payback.

  • Lol. Still it’s fair enough. I do make mistakes from time to time, but usually honour incorrect pricing that I advertise. I can understand in this instance that they chose not to honour the purchases.

  • I’m just glad my wife didn’t see that. We would have had a house full of chocolate. I hope she doesn’t read this.

  • I guess it depends on the number of sales but i would have honored the deal….