After performing a domain name search using the Network Solutions search form, Bill shows an actual example of his search for an available domain. A few minutes later he is able to show that Network Solutions has registered it, forcing him to purchase it from them if he wants to own the domain.
This bothered him because he located the domain at another registrar for a significantly lower rate, but since Network Solutions has already registered the domain Bill wants, he is forced to pay the $34.99 that Network Solutions charges if he wants to own the rights to use the domain.
Bill does a nice job of documenting his experience and then leaves what I think is the ultimate question out there for each of us to answer on our own. Do we feel that the practice of Network Solutions is ethical? I would certainly be interested in what others think about this topic.