Luckily, we know that this isn’t the first time that FeedBurner has had this problem. A quick check of yesterday’s and today’s subscriber information reveals that this glitch is the same as the last couple times around in November of last year. The cause: Google Feedfetcher numbers suddenly disappearing. FeedBurner appears to be a bit of an enabler in their explanation last year:
Specific subscriber stats from Google Feedfetcher were offline because this service was apparently out late with friends on Friday night, and well, it completely slept through Saturday. It appears to have rallied, however, and amid firm declarations of “I’m never doing that again”, Feedfetcher has started diligently reporting subscriber numbers to us, early this morning Pacific Time.
Uh . . . yeah. Well, whatever the problem was then, the glitch recurred a few days later, and took a bit longer to correct for some feeds than others. But if the problem is the same this time, things should return to normal in the next day or two. And Feedfetcher should either grow up or get treatment. Reader isn’t in Labs anymore, y’know.
I’m still pretty surprised that of all the services that could fail and throw off a subscriber count, it always seems to be the one service that you’d expect to be really well integrated into FeedBurner.
The good news: FeedBurner lets you see all time stats again, which was apparently disabled for a few days there. The bad news: these dips will stay in your all time stats report:
And the best news of all: no, you didn’t offend massive numbers of your readers yesterday; they should be “back” tomorrow. And don’t worry, your readers using Google Reader will still see your posts.