Comments on: Microsoft Launches adCenterCommunity.com http://www.marketingpilgrim.com/2008/03/microsoft-adcenter-community.html Internet Marketing News Fri, 10 Feb 2012 13:05:24 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: » News For March 23, 2008 » InsideMicrosoft-part of the Blog News Channel http://www.marketingpilgrim.com/2008/03/microsoft-adcenter-community.html/comment-page-1#comment-43983 » News For March 23, 2008 » InsideMicrosoft-part of the Blog News Channel Sun, 23 Mar 2008 05:57:07 +0000 http://www.marketingpilgrim.com/2008/03/microsoft-adcenter-community.html#comment-43983 [...] Launches AdCenter Community Microsoft has launched AdCenterCommunity.com, a website for its growing AdCenter advertiser base to to learn [...] [...] Launches AdCenter Community Microsoft has launched AdCenterCommunity.com, a website for its growing AdCenter advertiser base to to learn [...]

]]> By: Piper http://www.marketingpilgrim.com/2008/03/microsoft-adcenter-community.html/comment-page-1#comment-43730 Piper Wed, 19 Mar 2008 11:08:22 +0000 http://www.marketingpilgrim.com/2008/03/microsoft-adcenter-community.html#comment-43730 I agree that it's definitely easier to get a person on the phone with AdCenter, but it also feels like I need to do it much more often with AdCenter. Since a lot of people overlook MSN advertising, it can be kind of tough to find the answers you want on independent forums, so I have high hopes for adCenterCommunity. I agree that it’s definitely easier to get a person on the phone with AdCenter, but it also feels like I need to do it much more often with AdCenter. Since a lot of people overlook MSN advertising, it can be kind of tough to find the answers you want on independent forums, so I have high hopes for adCenterCommunity.

]]> By: Jayson http://www.marketingpilgrim.com/2008/03/microsoft-adcenter-community.html/comment-page-1#comment-43706 Jayson Tue, 18 Mar 2008 17:57:56 +0000 http://www.marketingpilgrim.com/2008/03/microsoft-adcenter-community.html#comment-43706 adCenter makes AdWords customer service look like a rundown Walmart. I've talked on the phone with adCenter reps and was easily able to get all of my questions answered immediately. Microsoft's entire business provides better customer service and I think they know that it's important. It may be a lesson that Google learns the hard way. I've always believed customer service is #1; so far, Google's proved me wrong. adCenter makes AdWords customer service look like a rundown Walmart. I’ve talked on the phone with adCenter reps and was easily able to get all of my questions answered immediately.

Microsoft’s entire business provides better customer service and I think they know that it’s important. It may be a lesson that Google learns the hard way.

I’ve always believed customer service is #1; so far, Google’s proved me wrong.

]]> By: Seomotion http://www.marketingpilgrim.com/2008/03/microsoft-adcenter-community.html/comment-page-1#comment-43703 Seomotion Tue, 18 Mar 2008 15:42:59 +0000 http://www.marketingpilgrim.com/2008/03/microsoft-adcenter-community.html#comment-43703 It's good news. I will try it. It’s good news. I will try it.

]]> By: » Is MSN Getting Serious? Pay Per Click Journal http://www.marketingpilgrim.com/2008/03/microsoft-adcenter-community.html/comment-page-1#comment-43694 » Is MSN Getting Serious? Pay Per Click Journal Tue, 18 Mar 2008 13:10:37 +0000 http://www.marketingpilgrim.com/2008/03/microsoft-adcenter-community.html#comment-43694 [...] David Snyder is the guest host today on Marketing Pilgrim. He reports that MSN is ditching its current adCenter customer service products in lieu of an adCenterCommunity. I say, Bravo! This new product is an extension of an adCenter customer service program that already blows its competition out of the water. Adwords, for example, is pretty well known for its sub par customer service and famous generic email responses to questions. While Google does offer an Adwords blog, an Adwords group in Google Groups, and a learning center in the Adwords program, the fractured nature of this content stand in stark comparison to the adCenter initiative. [...] [...] David Snyder is the guest host today on Marketing Pilgrim. He reports that MSN is ditching its current adCenter customer service products in lieu of an adCenterCommunity. I say, Bravo! This new product is an extension of an adCenter customer service program that already blows its competition out of the water. Adwords, for example, is pretty well known for its sub par customer service and famous generic email responses to questions. While Google does offer an Adwords blog, an Adwords group in Google Groups, and a learning center in the Adwords program, the fractured nature of this content stand in stark comparison to the adCenter initiative. [...]

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