Thursday, April 3rd, 2008 by Janet Meiners
Real estate site Zillow is empowering people once again. They’ve added a news service to complement their property valuations - mortgage rate quotes. Their Mortgage Marketplace connects lenders and people shopping for a mortgage or refinance.
Here’s how Zillow’s Mortgage Marketplace works:
Mortgage rates have been in my daily thoughts for several weeks. I’m refinancing my 5 year ARM to a fixed rate mortgage (I never expected to be in the same place longer than 5 years).
I’ve worked with three lenders and locked in a rate with two. Zillow actually played into this - because one lender based the worth of my property on Zillow’s rates, which were about $30k higher than the appraisal came in at. My bank practically takes their valuations as gospel.
I’ve seen some sloppy numbers and some excessive fees in this process, and it makes me nervous. Plus, it’s tough to compare loans side-by-side. I can’t tell you how many good faith estimates I’ve had lenders prepare so I can compare the loans easier.
Another point that I find important is that you can rate lenders. There is a big difference between them - in how long they take to get back to you, and especially in the fees they charge.
I bookmarked this page about average closing costs in my state - I can’t find any more of the survey (it is for 2007). This guide saved me from paying exorbitant fees (each lender has a unique set it seems). It’s often tough to get real numbers, so I hope Zillow will do similar surveys of their lenders.
If I hadn’t just locked in, I would try Zillow’s service and report back. Since I have, I’ll have to reply on our readers or feedback on the site. Hopefully though I won’t be in the mortgage market again for several years.

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Jayson Says:
April 3rd, 2008 at 2:50 pm
That sounds like a great deal for the consumer! I wonder how many lenders will keep shelling out proposals based off of consumer guesses. Could be a full time job for someone just to keep up with quotes.
Zillow does a great job of coming up with unique programs.
Forumistan Says:
April 6th, 2008 at 8:10 pm
I think that is great.
Alex Isaacs Says:
April 7th, 2008 at 8:37 am
I remember when I was shopping for my 1st mortgage. I signed up with a few different sites where the lender would take my info and then contact me. I was soon bombarded with junk, and it kept coming! lol I didn’t know what I was getting into. Sounds like they have a much better thing going where it’s not a pressured sale.
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April 7th, 2008 at 8:42 pm
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Dave Pulsford Says:
April 20th, 2008 at 6:57 am
That really leaves the customer open to try and abuse the system. Real affordabilty is the main issue here.
Dave Pulsford’s last blog post..Flexible Mortgage - what are flexible mortgages
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Real Estate Rocks Says:
September 8th, 2008 at 1:51 pm
have been using zillow for the past month as i look to refinance and this site has been a great help in narrowing the best mortgage for my situation.
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Greg Watson Says:
September 12th, 2008 at 2:38 am
Interesting. Thanks for sharing
Greg Watson’s last blog post..?Your Credit and Low Mortgage Rates
High Return Investing with Dax Says:
September 13th, 2008 at 10:31 am
Looks like they are finally getting serious about making money. Mortgages are big business.
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