If you’re an avid Google user, you may wish to read this post sitting down. Chris Brogan documents the sorry tale of Nick Saber’s complete and utter denial by Google. After returning from lunch, Saber was unable to access his Gmail, Google Talk, Google Docs, or Picasa–and he was a paying Google customer!
When he tried to log in, he saw this message:
Sorry, your account has been disabled. [?]
When he contacted Google he received this reply:
Thank you for your report. We’ve completed our investigation. Because our
investigation was inconclusive, we are unable to return your account at
this time. At Google we take the privacy and security of our users very
seriously. For this reason, we’re unable to reveal any further information
about this account.