Time and time again, I hear businesses tell me they don’t need to monitor their online reputation because there’s not anything being written about them. Maybe you have a perfect reputation, maybe your business has thus far never encountered an online reputation attack, but I would be willing to bet that somewhere on the web, there is a vicious rumor circulating–and you don’t even know about it.
Want proof of just how quickly a false rumor can start and dramatically hurt your business?
Take a look at this false report about Apple CEO Steve Jobs:
Steve Jobs was rushed to the ER just a few hours ago after suffering a major heart attack. I have an insider who tells me that paramedics were called after Steve claimed to be suffering from severe chest pains and shortness of breath.



It’s been just over a week since T-Mobile premiered the 






