Comments on: Citysearch Gets Mobile and Social http://www.marketingpilgrim.com/2008/11/citysearch-gets-mobile-and-social.html Internet Marketing News Fri, 19 Mar 2010 19:51:19 -0400 http://wordpress.org/?v=2.9.1 hourly 1 By: Jordan McCollum http://www.marketingpilgrim.com/2008/11/citysearch-gets-mobile-and-social.html/comment-page-1#comment-60349 Jordan McCollum Wed, 19 Nov 2008 23:23:27 +0000 http://www.marketingpilgrim.com/?p=6389#comment-60349 Thank you for the links, Jeremy. The passing mention of Yelp in this story has less to do with whether Yelp is guilty and more to do with the fact that such <em>allegations</em> (as they are clearly stated to be in this post) may hurt Yelp's reputation just when Citysearch brings out a redesign. Looks like Yelp's not the only messenger dodging bullets. ;) Thank you for the links, Jeremy. The passing mention of Yelp in this story has less to do with whether Yelp is guilty and more to do with the fact that such allegations (as they are clearly stated to be in this post) may hurt Yelp’s reputation just when Citysearch brings out a redesign.

Looks like Yelp’s not the only messenger dodging bullets. ;)

]]> By: Jeremy, Yelp CEO http://www.marketingpilgrim.com/2008/11/citysearch-gets-mobile-and-social.html/comment-page-1#comment-60347 Jeremy, Yelp CEO Wed, 19 Nov 2008 22:23:08 +0000 http://www.marketingpilgrim.com/?p=6389#comment-60347 There is an old saying "don't shoot the messenger" for a reason, the messenger (Yelp) gets shot at all the time. We have become an important arbiter of small business reputation and this makes a lot of people uncomfortable, suspicious, and open to conspiracy theories. This is not unlike when Google rose to prominence in web search and suddenly websites and businesses were affected by something over which they had little control, namely their rank in Google. We have been very open about our policies and in fact we have direct answers to your questions right on our site: http://www.yelp.com/faq#pushingReviews http://www.yelp.com/faq#missingReviews These sensational and ridiculous claims are both easy to make and of course never fully investigated or backed up. When the NYTimes when did their recent story they too had all the information you did, yet printed this very positive assessment: http://www.nytimes.com/2008/11/05/dining/05yelp.html There is an old saying “don’t shoot the messenger” for a reason, the messenger (Yelp) gets shot at all the time. We have become an important arbiter of small business reputation and this makes a lot of people uncomfortable, suspicious, and open to conspiracy theories. This is not unlike when Google rose to prominence in web search and suddenly websites and businesses were affected by something over which they had little control, namely their rank in Google.

We have been very open about our policies and in fact we have direct answers to your questions right on our site:

http://www.yelp.com/faq#pushingReviews
http://www.yelp.com/faq#missingReviews

These sensational and ridiculous claims are both easy to make and of course never fully investigated or backed up.

When the NYTimes when did their recent story they too had all the information you did, yet printed this very positive assessment:

http://www.nytimes.com/2008/11/05/dining/05yelp.html

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