Social Media Industry Report Proves Interesting

Michael Stelzner at the WhitePaperSource has produced a pretty in depth report on the social media marketing whitepapersourceindustry. The industry now has enough years on it that this research is becoming more valuable to help make sense of this fast growing and often unwieldy area of the marketing mix.

The report is based on interviews of over 900 social media users of varying degrees. The findings are interesting in some areas and not so surprising in others. Some highlights include:

  • The Top 10 social media questions that marketers want answered
  • Experience levels are low with 72% of the marketers questioned having just started or only being involved in social media for a few months
  • As a surprise to me, owners of 2- to 100-employee businesses were the most experienced (29.3% reporting doing social media marketing for years)

Google Rolls Out Longer Snippets and New Search Refinements

by Peter Young

In a move that will surprise few within the industry Google have announced two new features within the Google search results, first an expanded list of related searches and second the rollout of extended snippets—both of which could affect search behaviour quite significantly.

Firstly, Google have announced the deployment of a ‘new technology’ that better understands concepts and relationships associated with a query. This technology will allow Google to offer a greater number of related searches to users via the search results (found at the bottom/top of certain searches).

For example, if you search for [principles of physics], our algorithms understand that “angular momentum,” “special relativity,” “big bang” and “quantum mechanic” are related terms that could help you find what you need. Here’s an example (click on the images in the post to view them larger):

Yahoo CEO Appoints Fellow NetApp/Sun Alumna as CMO

Yahoo has announced the official appointment of Elisa Steele as Chief Marketing Officer, raising the question: Is Yahoo looking to run another company’s playbook?

Yahoo hadn’t seen fit to fill the CMO role since Cammie Dunaway left the company in 2007, and now not only has CEO Carol Bartz appointed one, but she’s appointed someone cut from the same cloth. You see, Steele was poached from NetApp–where Bartz serves on the BoD–and the CMO’s resume includes a stint at Sun Microsystems–where Bartz also previously worked.

What does this all mean for Yahoo? Either it’s coincidental and the company is simply hiring the best people for the job, or Bartz plans on running the same plays called by Sun and/or NetApp. The latter, is not necessarily a bad thing, but it makes you wonder why Bartz didn’t appoint someone that contrasted her own management experience.

Twitter Serves More “Ads”

So why the quotation marks around the word ads in the title? It’s like that age old question of if a tree fallstwitter-bird in the forest but there is no one there to hear it does it make a sound? This version however reads like, “If you place and “ad” on a website and nobody paid for it is it an “ad”?

In a continuation of the ExecTweets post of earlier TechCrunch reports that more and more third party apps are appearing as ads on the Twitter site. The only difference is that they did not need to pay to be there. In fact, Twitter is doing the courting.

Twitter and Revenue Make a Tweet Sound

Well, Twitter is making more noise by getting Microsoft to spend money with them for a sponsored page called ExecTweets exectweetaccording to Peter Kafka at All Things Digital. Because I personally don’t get why this is even attractive I’ll just give you the verbatim from the post to describe it:

Microsoft (MSFT), via its Federated Media ad network/platform/agency, is sponsoring a page that collects Tweets from various executives. Twitter will get an undisclosed payment for giving the site its stamp of approval and for promoting the site on Twitter itself. Federated says it plans on launching similar programs on Twitter with other clients.

Funny Cartoon: The Twouble with Twitters

If you’re addicted to Twitter you’ll laugh at this video (and yourself).

If you’re not using Twitter you’ll laugh at how sad us Twitter users are!

Enjoy!

(via)

Facebook Can’t Do Anything Right—Or Can It?

The most popular social network in the world just can’t get a break. They try to be new and innovative (okay, or they’re trying to rip off Twitter), and users hate it. HATE it. And Facebook basically says, “Tough.”

But anyone who’s been on Facebook for a couple years has seen this all before: almost every redesign and tweak has been met with virulent “I HATE THE NEW FACEBOOK” groups and discussions. They hated the news feed and mini feed years ago, they hated Beacon, they hated last year’s redesign, and they hate this one, too. Let’s face it: people hate change. But so far, Facebook has stuck to its guns about half the time—and even when they’ve made changes, they’ve modified, but never fully rescinded anything (other than the TOS changes)—and FB continues to flourish through all the fracas.