Comments on: Zuckerberg and Customers: Oil Meets Water

By: Facebook Can’t Do Anything Right—Or Can It? : Ouech.net

Facebook Can’t Do Anything Right—Or Can It? : Ouech.net — Sun, 29 Mar 2009 20:25:40 +0000

[...] The most popular social network in the world just can’t get a break. They try to be new and innovative (okay, or they’re trying to rip off Twitter), and users hate it. HATE it. And Facebook basically says, “Tough.” [...]

By: Kevin

Kevin — Tue, 24 Mar 2009 05:47:42 +0000

Join the “Facebook, Bring Back the Live Feed” group:

http://www.facebook.com/group.php?gid=57945102893

By: TheWayoftheWeb » Why Mark Zuckerberg is right to dismiss Facebook users

TheWayoftheWeb » Why Mark Zuckerberg is right to dismiss Facebook users — Mon, 23 Mar 2009 08:02:48 +0000

[...] of my reason for posting is an article by Frank Reed over at Marketing Pilgrim, and others like it. We shouldn’t confuse customer service with customers dictating business [...]

By: Facebook and Twitter: incomplete discussions | AccMan

Facebook and Twitter: incomplete discussions | AccMan — Mon, 23 Mar 2009 06:13:23 +0000

[...] Zuckerberg and Customers: Oil Meets Water (marketingpilgrim.com) [...]

By: Mark - Melbourne Web Design

Mark - Melbourne Web Design — Sun, 22 Mar 2009 23:44:24 +0000

Facebook is at a critical point. Zuckerberg can either stick to his guns while his users walk or he can swallow his pride, listen to them and revert to the old facebook we know and tolerate.
We know from other social networking sites (and tools like msn, icq…) that people don’t leave them slowly, they leave in droves. Zuckerberg should be scared enough that another social network will come along with better features, he definitely shouldn’t be poking an angry mob with a stick.

By: Barry Grren

Barry Grren — Sun, 22 Mar 2009 20:18:43 +0000

Facebook is simply changing with the times and making use of new technology. Its membership will get used to the changes that have been made very quickly.

By: LJ Jones

LJ Jones — Sun, 22 Mar 2009 01:01:54 +0000

Its one thing to innovate and give your customers something they didn't know they needed. And while I assume that's what Facebook is trying to do, that's just not what they are doing. Every time they try and innovate and make some major change to the site, the Facebook nation is up in arms. Its like when Coke changed their formula and their customers weren't happy. Coke was at least smart enough to realize their mistake and go back to the original formula. Regardless of how true this story is, judging by Facebook's moves over the last few months, it seems they are very out of touch with their users. They would be smart to hire a team that's dedicated to understanding their audience, because if this story is true, Zuckerberg just isn't the man for the job. LJ Jones's last blog post..Social Media For Small Business

By: PM.e-currency

PM.e-currency — Sat, 21 Mar 2009 08:25:08 +0000

Facebook win popularity with there free content,it is the same happen to Google.when everything come to “social “NEVER charge a dime>or they will kill the “social center site”and as non active facebook user ,I vote never be to “material site”respect your talent to “recruit”just follow the humble twitter .pretends you “dont know how to get money from your site”then I believe .Alot of your consumer.will respect your “confusing”but at the other site.they will ready to loose some cash ,just to help your site “alive and profitable.

By: http://www.ProductCreationGlory.com

http://www.ProductCreationGlory.com — Sat, 21 Mar 2009 03:18:59 +0000

If he doesn’t know what to do with it he should just sell it! Is it still his pet project or is it becoming a nightmare?

Chris