Comments on: Yelp Finally Allows Businesses to Respond to Reviews

By: Nick Stamoulis

Nick Stamoulis — Mon, 27 Apr 2009 14:23:18 +0000

I think this is important because many of these review sites often times have enough power to really put a dent in a businesses incoming revenue. Awful if it is an isolated incident that occurred. Nick Stamoulis's last blog post..Are Geographic Keywords For Local Businesses Still Necessary?

By: yale

yale — Sat, 25 Apr 2009 09:05:17 +0000

For a small business, giving money to Jeremy Stoppelman and Yelp is like handing a butcher knife to a serial killer.
Yelp needs to verify their reviews. Which is to say that the site needs to actually become trustworthy by being responsible, instead of simply calling themselves trustworthy and expecting people to believe them. They need to be diligent and REMOVE false reviews, either positive or negative, when those reviews are brought to their attention. They need to reinstate credible reviews by actual people, even if those people aren’t doing what Yelp wants by spending all their free time on the site, filling it with free content. Short of this, there is no reason for Yelp to exist.

By: Carrie Shaker

Carrie Shaker — Sat, 25 Apr 2009 04:30:15 +0000

Businesses should absolutely be able to opt out of Yelp. Why should Yelp have the right to defame your good business name, or apply it’s own misguided rules on how to manage legitimate and not reviews.

Yelp’s business model is completely broken. A sensible person needs to leave Yelp and find better ways to determine the best businesses to support.

By: blogorama

blogorama — Sat, 25 Apr 2009 00:22:59 +0000

“Yelp’s well aware of just how over-bearing business owners can be.”

Well, it certainly is getting its butt kicked by the business community! I guess that’s what you meant. But the fact that it reluctantly enabled this feature is not going to save yelp. They claim they are going to strictly censor what business owners say, but if they had simply taken some level of responsibility for doing just that with its own reviewers, this feature would not have been necessary.

Now yelp needs to give business owners the option to opt out of its corrupt website altogether.