Comments on: Google Fires Back Over AT&T’s Call Blocking Claims http://www.marketingpilgrim.com/2009/10/google-fires-back-over-atts-call-blocking-claims.html Internet Marketing News Fri, 10 Feb 2012 17:00:40 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Terry Howard http://www.marketingpilgrim.com/2009/10/google-fires-back-over-atts-call-blocking-claims.html/comment-page-1#comment-97458 Terry Howard Thu, 29 Oct 2009 16:28:42 +0000 http://www.marketingpilgrim.com/2009/10/google-fires-back-over-atts-call-blocking-claims.html#comment-97458 Interesting. On the one side of the fence is traditional telcoms who have a long sordid history of allowing things like "cramming" (unapproved 3rd party charges appearing in your actual telephone bill), telephone based scams and other things to plague their own customers, usually defended by a "we have no knowledge or control of this" statement. On the other here we have a tech and info company like Google using their data and resources to identify and research so they can be more cost effective and efficient with money and resources. In just the same way that GMail works on blocking and sniffing out phishing, scams and spam, could Google Voice work to block people abusing telephony for nefarious purposes? You can currently file an FCC complaint against someone and if they get enough complaints they might try to look into the matter and eventually shut down their number, by which time they just use a new one. What if your phone service provided their own filtering to protect you as a value added service, instead of passively being an enabler? I think the telcoms have a future of having to actually treat their customers right ahead of them. I welcome it. .-= Terry Howard´s last blog ..<a href="http://www.terryhoward.net/2009/10/childrens-room-decor.html" rel="nofollow">Children’s Decor: Art Gifts for Kids</a> =-. Interesting. On the one side of the fence is traditional telcoms who have a long sordid history of allowing things like “cramming” (unapproved 3rd party charges appearing in your actual telephone bill), telephone based scams and other things to plague their own customers, usually defended by a “we have no knowledge or control of this” statement. On the other here we have a tech and info company like Google using their data and resources to identify and research so they can be more cost effective and efficient with money and resources. In just the same way that GMail works on blocking and sniffing out phishing, scams and spam, could Google Voice work to block people abusing telephony for nefarious purposes?

You can currently file an FCC complaint against someone and if they get enough complaints they might try to look into the matter and eventually shut down their number, by which time they just use a new one. What if your phone service provided their own filtering to protect you as a value added service, instead of passively being an enabler? I think the telcoms have a future of having to actually treat their customers right ahead of them. I welcome it.
.-= Terry Howard´s last blog ..Children’s Decor: Art Gifts for Kids =-.

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