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Social Network Traffic to Retail Grows



We’ve seen the trend for a long time: social networks are sending more and more downstream traffic to retail sites. Hitwise has the numbers from December—and the downstream traffic from social networks is up 37%.

The change doesn’t look super significant, I know, but it’s the biggest percentage increase for any category. Fewer people are starting at retailers’ sites or through permission email, so search engines and social media are more important than ever.

So is it more because users are recommending deals to their friends, or is it because of retailers’ presence on social networks? Likely both. Hitwise found that many users were actively seeking info on popular retailers.

As an example, we ran a custom analysis of internal searches on Facebook to look for retail brands during the holiday season. . . . During the holidays over 2% of the traffic to Facebook (the 2nd ranked website in the US) visited a website in the Retail 500 immediately after. Retailers like Wal-Mart, Target, Best Buy, and Bath & Body Works (and others) all appeared within the internal searches taking place on Facebook signifying that consumers were actively seeking their content and offerings.

The first week of December, that rate topped 3%. With 175M daily visitors, even 3% is nothing to sneeze at.

What do you think? Is this proof that even big brands should be on social media? Or should they focus their efforts elsewhere?

  • http://digitivity.org Digitivity @ The Digital Life & Tools Blog

    But, does the study differentiate between advertising by retailers on social media sites vs. “organic” social media links? I.e., postings on social networking sites by real people who happen to like a product and are telling their friends about it, as opposed to the retailers themselves who are tweeting every new product?
    .-= Digitivity @ The Digital Life & Tools Blog´s last blog ..After the iPad: the Google Tablet? =-.

  • http://trendyblog.bompus.com Aaron

    Jordan,

    These are some nice stats.. even a 1-2% increase is big when you consider the overall dollars involved. I’ve noticed newegg especially has really ramped up their social advertising on both facebook and twitter and I think it has done them well.
    .-= Aaron´s last blog ..Confessions of a natural redhead: Urban Dictionary =-.

  • http://www.stressfreetrading.com Mark Crisp

    I just cannot see how/why Social advertsing works…most are teenagers wasting time. I focus on search.

  • http://www.bestvideohosting.com ultracom007

    Great statistics. I think that social media will grow enormously in next 12 months. Because people have this feeling that social media sites like Facebook or MySpace represent more personal information, then you can ever put into the About me page o the blog or website.