Yelp has been under some fire recently because of its review system and charges of strong-arm sales tactics. These are not the kind of headlines that any company wants to make. As a result, a post in the Yelp blog by CEO Jeremy Stoppleman outlines some changes that have been made by yelp to address some of the controversy.
What was most interesting in the post perhaps was, though, the last paragraph
Most consumers probably won’t notice the product changes announced here, but we hope this new ability to “look under the hood” will help everyone understand the lengths we’ve taken to ensure Yelp is the most trusted resource on the internet for connecting people with great local businesses.