I have a question for you.
Do you think Google is getting sloppy?
By that, I mean, does it seem like Google is pushing new products and updates out the door without first conducting in-depth testing and customer feedback?
Exhibit A: Google Buzz. Turns out, it was pushed live without the normal rigorous testing…and Google paid the price.
..some of you wrote in to say you missed certain aspects of the previous design, such as the ability to see results grouped by section (U.S., Business, etc.) in two columns.
At Google, we’re all about launching and iterating, so we’ve been making improvements to the design in response to your feedback. For example, we’re now showing the entire cluster of articles for each story, rather than expanding the cluster when you hover your mouse over it. We’ve given you the ability to hide the weather forecast from your local news section. We made the option to switch between List view and Section view more obvious.
Of course, you could argue that Google is merely doing a great job of listening to the feedback from its customers. And, that is true. But, it seems to me that Google’s customers are doing a lot more complaining these days.
Either we’ve raised our expectations of Google, or Google has lowered its standards.
What do you think?