Skype’s Click & Call system might seem like a good alternative to acquiring an expensive toll free number, but there is a downside to the system and it’s a pretty big one. In order for the call to connect, the callee must have Skype software on their computer and Skype’s browser plug-in. The system is also not available for Macs and it won’t work on Skype mobile.
On the other hand, since you only pay for the calls that come in, there’s really nothing to lose by setting up an account with Skype. If you’re running a service business that gets a large number of referrals on line, an instant, free phone call could be the deciding factor between you and your competition.
Marchex will be handling the day-to-day operations of the program which include detailed call analytics. Skype emphasizes that only standard metrics will be included in the reports and that the personal information of the individual Skype customers will be kept private and protected but I can see that becoming a concern if the program takes off.
You can click here to watch a short video that shows how the system works.
Advertisers wishing to participate in Click & Call Advertising with Skype supported by Marchex, should visit www.skype.com/go/clickandcall.