As is the case in many things in life, just because a lot of people have something it doesn’t mean they know how to use it. Back in the Stone Age of video everyone had a VCR but no one could program the darn thing.
We are now seeing the same happen with social media. There are a lot of people with accounts or profiles or whatever in the social media space but that doesn’t mean they can harness the power of the medium or even understand much beyond updating a status.
One area that is getting more aggressive in its use of social media channels is the law. It is already fairly well known that divorce lawyers are using social media outlets to catch opposing spouses in compromising social media positions. Now lawyers are turning to social media to help clean up the jury pool before they go to trial.