I also hate metrics. That’s right, I hate counting. Well actually, I hate counting things that don’t matter, and most metrics are a complete waste of time. Take for example PageRank. Most are still in the dark about this famous Google metric despite the fact that Google has admitted publicly that the version of PageRank that the public sees, is a complete waste of time.
Another waste of time (in my honest opinion) is Klout. The folks at Klout probably have a very sophisticated algorithm that pulls in some of the best data on the web. But, none of that matters if no one is using it. If Twitter started sharing their ad revenue with users that had a high Klout score, I would start doing everything I could to optimize it. But that’s not happening, and probably never will.
SEOmoz‘s rockstar community manager Jen Lopez, also has her doubts about Klout. Recently, Andy and Jen had a little conversation about Klout, and I liked what Andy had to say…
Andy is right, in fact I do get “dressed up” every now and then. If you have ever met me in person you probably saw my “neck wings”, and a freshly shaven face. That’s because I understand that even though I am comfortable “bumming it”, others aren’t. That’s because each of us is a little bit shallow, and some of us are very shallow, and the truth is, I want to do business with everyone.
In marketing sometimes we have to do a lot of silly things. Sometimes it feels like we are putting on a show for others. While it may seem shallow and trivial, its important to remember that as marketers it’s our job to win over the shallow and trivial among us, so that we can show our true value in the end. By doing so we are not only doing good work for our businesses, but also for everyone that we engage, by pulling them past what doesn’t matter, and giving them opportunities to grow, with what does.