One thing that many people forget is that, in many cases, your business ultimately is a local business in the online space. Unless you are a pure online play people expect something more than just the usual e-mail dance to have contact. Many times, I use the example of IBM. Sure it’s a corporate behemoth but if you search for IBM with a local qualifier in Google there is likely to be a place page for a location if it exists in that city. IBM a local company? C’mon! Well, in a way yes.
A leading local Internet authority, Mike Blumenthal, has put together a VERY comprehensive infographic about the local presence and how search and social play together to form it.
What have you done to lock down your local presence in the online space? Considering what is happening with Google+ it may be more important than ever before.



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