The particular digital press that this company purchased required a dedicated server to manage all of the incoming data and organize project management. So when it came time to purchase a server the company’s IT specialist was consulted. Internal IT specialist are in rare form these days. With IT services being outsourced and more data being stored in the cloud, remaining IT personnel are constantly looking for ways to show value to their employers. It seems as if this IT specialist was no stranger to this, and when it came time to recommend a server, he recommended the cheapest option available.
The IT specialist’s recommendation was taken and the cheapest sever available was purchased. After the whole system was setup new orders started rolling in and new production started moving forward. However, after a few months something clearly wasn’t right. They were now completing projects at a much slower rate, Which means less work was getting done and less orders getting filled. This was mind boggling to some in the company. How could new technology that removed huge work loads in production, take longer? If you asked this question to any of the press operators or technicians responsible for running the new press, they would immediately tell you that the server that was bought was to slow. Soon most of the employees could see the effects of the slow new server as it impacted every aspect of the plant. But despite the obvious problems, everyone kept quiet everyone kept working even when everyone started to get their hours cut.
The reason that this company is now starting to fail isn’t because of a slow server. It isn’t because the digital press doesn’t work right. They are starting to fail because of fear. The IT specialist was afraid to recommend extra cost. The employees are afraid to complain about new processes. All this while the company continues to lose money with new equipment to pay for. And maybe even the owner is afraid of failure himself. The ironic part of this story is that it is the fear of failure that will eventually bring failure on.
Don’t think this can happen to your company? Well the saddest part of this story, is that its true. Eliminate fear in your company, before fear eliminates you.