The New Flickr is Lovely to Look at But Users Are Crying Foul
Yahoo’s had a busy week. First, they took over Tumblr and then they redesigned their old photo storage service Flickr. (Or was it the other way around?)
Flickr’s an interesting beast. Like many aging websites, there was a time when everyone knew it and used it. But in the last few years, people have slowly migrated their photos over to Facebook or Google+ and Flickr’s been on a downhill slide.
In order to renew interest, Yahoo invested in a lovely new design that even made me, the girl with only 35 pictures in her account, come back.
The new layout features a grid of big, high-resolution photos under a photo header. They also added a new slideshow option with enhancing software that finds the focal point of your photo and makes it better. The photos look great here because you can upload your pics at full resolution. You also don’t have to worry about running out of space because they’re giving everyone a terabyte of space for free. How much is a terabyte? “Well, you could take a photo every hour for forty years without filling one.”
Flickr also added the ability to upload videos up to 3 minutes long and they redesigned their Android app to go along with the new webpage design.
Of course not.
There’s trouble in photo paradise as evidenced by this post from the management on the help forum.
Hello again everyone. We’ve made some big, giant changes to the site, and it will take some getting used to. We are listening, and value what you all have to say.
We are also committed to making sure the new pages are working properly, and will continue to make improvements as we hear more from you. Please do your part to make sure that people coming to the Forum for help or to report bugs and site issues get a chance to be heard.
For those of you who have reported bugs or other usability concerns already, we’ll be working over the following days to take stock of ongoing issues and respond when possible.
Finally, it should also go without saying that personal attacks against Staff or other users will not be tolerated, and may prevent your ability to take part in discussion here in the Help Forum.
Bugs are to be expected with a big change like this but they have to tell people to stop attacking the staff? Wow.
Part of the problem stems from the new pricing structure and, as always, ads. Previously, if you wanted to store a lot of photos, you could get a Pro plan for $24.95 a year. Now, all users can get for free what Pro users paid for only with ads. If you want to get rid of the ads, you have to pay $49.99 a year. The only other option is to upgrade to the Doublr account with 2 Terabytes of space and all it will cost you is $499.99 a year. No, I didn’t slip an extra 9 in there. That’s the price.
The feedback on the site contains the word ‘hate’ more times than I can count. There are currently over 15,000 responses and I haven’t seen one positive note in the pack. You expect a certain amount of descent whenever you make a major change to a website but this is insane.
If you’re looking for a place to archive your massive digital photo collection – the new free Flickr account is a bargain. Just don’t get too attached to the current look. I have a feeling it will change again very soon.
There’s a song from the Lil’ Abner movie that comes to mind, it’s called “Put ‘em Back the Way They Was.”