There is no need to run through the timeline of this historic face plant of a website introduction that is Healthcare.gov. Enough has been said already by far too many.
But in the spirit of being up-to-date, the line about the site’s new found functionality is one that could only be produced by bureaucrats and those who play politics for a living rather than a calling. (Easy there folks, this includes pols on both sides of the aisle so don’t get your knickers in a twist).
The Obama administration announced Sunday it had met its deadline for improving HealthCare.gov after myriad technical issues plagued the launch of the government-run online health insurance marketplace.
After hundreds of software fixes and hardware upgrades, the site is now running “smoothly for the vast majority of users,” according to a report released Sunday by the US Department of Health and Human Services.
Could there be a looser definition of just how many people this might now work for? I suppose yes but this one is certainly loose enough and something that can be talked around easily as we move forward. Maybe this is more of a lesson in PR spin than anything else? At any rate, it’s all very ‘Washington-esque’, don’t you think?
We are putting this post under our “Reputation Channel”. Our question is can the US government ever have a good reputation regarding its online ‘prowess’ after this mess? Why did they hire the wrong company initially and have to send even more to call in private sector specialists to make the site right? Your thoughts?