Posted May 29, 2014 10:30 am by with 2 comments

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Not since chocolate met peanut butter has a partnership been as important as marketing and customer service. With social media playing an increasingly important role in customer service, does your marketing team work closely with your customer service folks?

 social-customer-service-marketersVia Sentiment Metrics


  • cynthialil

    This is a big issue for me. I can’t believe how often these two don’t work together. For example. If Mr. Marketer is running a special promo, make sure customer service knows about it! One hand – meet other hand.

  • Gotta gel the 2 Andy to find a brand-worthy mix. Nice IG, thanks for sharing!