Facebook is one of the easiest ways to contact a brand, company, even a celebrity. Now they’re making it even easier to share your thoughts with Private Messages for Pages.
The feature is currently being tested in a small area, somewhere in Asia I hear, but it’s got the social media crowd — dare I say — all a twitter.
It’s big news for marketers, because it opens up a new line of communication between consumers and the brand. The downside is the extra time it’s going to take to respond and clear the inbox.
And knowing how caustic people can be in their public comments, it’s a little frightening to imagine what they’ll say in a private message. Double that, because the new system does not require the sender to “like” the page before shooting off their thoughts.