Online Holiday Shopping Expected to Rise to 36 Percent

Online sellers and shoppers are both optimistic about the upcoming holiday season. According to’s eHoliday survey 68% of online retailers say they expect to see growth of at least 15% over last year.

On the consumer side, data from the National Retail Federation, shows that consumers plan to do 36% of their holiday shopping online. This is an increase from 32.7% in 2010.

Fiona Swedlow of says,

“There’s no question consumers are eager to hit the Web this holiday season, and online retailers are prepping by optimizing their sites, beginning their marketing and promotions early, and planning plenty of free shipping promotions as they aim to provide value and convenience for their shoppers. Online retailers will also leverage their social media and mobile platforms for savvy shoppers on the go, knowing how important customer reviews and comparison shopping applications are to holiday shoppers.”

What iOS 5 Means for Marketers

This past weekend, I took the plunge and upgraded my iPhone and iPad2 to iOS 5. I should have waited for Halloween, as it was a frightening, nightmarish experience but when it was over, I had treats galore!

iOS 5 is a huge update with more than 200 new features. After only a week, it was estimated that 1 in 3 eligible customers had the download and you can bet it will be 2 out of 3 very soon. This is good news for you, because iOS 5 has several features that are great for online marketers.

AOL Radio: Can Less Equal More?

AOL Radio relaunched today with new features, easier navigation, and 50% less commercials.

Bloomberg reports that AOL is cutting back to 3 minutes of commercials per hour. If they were previously running 6 minutes per hour, it’s no wonder they had trouble keeping listeners tuned in.

AOL Radio’s General Manager Lisa Namerow says that too many ads was the most common complaint among listeners. Not surprising, as we’ve learned that consumers have very different feelings about ads in different formats.

For example, TV watchers tolerate, and sometimes even enjoy, the commercials that run during their favorite shows. But surveys have shown that people don’t like seeing ads when they watch those same shows online. Maybe it’s simply a case of not knowing how to complain when it’s a TV or radio ad. With online, it’s easy to hit that contact us button and grouse.

Infographic: Anatomy of the Digital Consumer

Social / Mobile / Local make up the holy trinity of digital marketing. Each one has its strengths and weaknesses and not all of them will be home runs for all industries. To help you decide what’s the best way to reach your customer, Nielsen and NM Incite, have put together these colorful and informative infographics.

We begin with social.

Social is all about sharing information. When you do your job right, customers share your information with their friends and hopefully, they become customers, too. Social users are also media savvy. They love movies, music and TV and if you can push the right buttons they’ll be happy to tell you how they feel . . . about everything, even when you wish they wouldn’t.

Majority of Mobile Social Networkers Do it Every Day

Morning coffee? Check.

Review email? Check.

Twitter on mobile phone? Check and reply. Check.

comScore says that in August 2011, more than 72.2 million people used their mobile device to access a social networking site or blog. That’s up 37% from the previous year.

More than half of the mobile social networkers tapped those sites daily and 38.5 million people used a social network app to do it.

Facebook, Twitter and LinkedIn, all showed a marked increase in mobile access over the last year. Facebook still rules for pure numbers of people, but Twitter showed the largest growth. And look at little LinkedIn jumping up 69%.

Two-Thirds of All Online Moms are on Facebook

Marketing to moms? Facebook has you covered. According to new numbers from eMarketer, 23 million US moms use the social media service at least once a month. That’s equal to two-thirds of all online moms (defined as females over 18 with children under 18).

Then again, you know how statistics are, because even though 23 million sounds like a lot, it only represents 17.4% of Facebook users and that number is going down.

eMarketer also notes that in the next few years, the current heavy penetration will work against the mom brigade and growth will be slow. By 2013, they say moms will only account for 16.1% of the total Facebook population.

Take This Lollipop Demos the Horror of Cyberstalking

Facebook privacy is an oxymoron. The site is designed to reveal your personal information to the rest of the world. Where you live. Where you went to school. Your favorite stores and music. For friends, it’s a source of conversation. For marketers, it’s a way to target potential customers and for stalkers, it’s like giving the alarm code for Tiffany’s to a jewel thief.

Not worried? You might have a different view after you check out “Take This Lollipop.” The interactive website lets you look over the shoulder of a very creepy, cyberstalker as he peruses your Facebook profile. At first it’s not that unusual. Dozens of websites, like the one for the new movie The Thing, use your profile data to populate their online world. But when the stalker looks up your address on Google maps then jumps in the car and drives off, fake or not, it had me checking the locks on my door.