Marketing Pilgrim's "eCommerce" Channel

Sponsor Marketing Pilgrim's eCommerce Channel today! Get in front of some of the most influential readers in the Internet and social media marketing industry. Contact us today!

Fancy Launches Affilate Program for Tumblr

According to comScore, Tumblr had 29.2 million unique visitors in March 2013. And in this case the word “unique” has double meaning. Tumblr people are younger and more creative than the folks you’ll see on the other, more popular social networks. Skimming through the site you’ll see endless streams of artwork, witty captions, sarcastic outbursts, and trends that are so new they’re not even a blip on Twitter’s radar.

Tumblr folks love fashion, design, color, and they love quirky which is why they’re a perfect match for Fancy.com.

Fancy is a crowd-curated catalog of cool and offbeat things like wooden martini glasses and micro luggage scooter. The product photos are big and bold and they run top to bottom in traditional blogger style. The site looks like a Tumblr page only, you can buy things. Now, they’re bringing that same functionality to Tumblr with their Fancy Anywhere button.

17% of Ecommerce Merchants Don’t Know if They’re Optimized for Mobile

683316_mobile_communicationsI think every business should have a website. Small, big, brick and mortar retail, cafe or hair salon – the web is where people go to find you when they want something. Websites are inexpensive and easy to build so there’s no excuse for not having at least a single page with a map, hours and an explanation of what you do.

Next, you have to think mobile. Yesterday, I desperately wanted a cheesesteak but an errand took me to the other side of town from my local Philly’s Best. I knew it was a franchise, so I took out my phone and looked it up. Sure enough, there was another location just a few blocks away. I got my cheesesteak and that franchise owner got a new customer.

More than Half of All Showroomers End Up Buying at Amazon

Unless you’re buying a puppy or a car, it’s kind of hard to beat Amazon, isn’t it? If you want it, you can find it there and usually it’s cheaper than buying it anywhere else. You can even buy used media items and save even more money! So it’s no surprise that 57% of showroomers ended up shopping at Amazon.

Let’s dig into this chart from a recent Harris Poll.

They asked showroomers: “which online retailer do you most frequently purchase from after visiting a brick and mortar store?”

showrooming table

Looking at the left side of this chart, there’s no competition. Literally.  The right side of the chart intrigues me but I’m not sure I’m reading it right.

  • 66% of Best Buy showroomers ended up buying from Amazon. Yes?

52 Percent of Customers Have Taken Their Business Elsewhere: But Why?

customers are pickyIf you didn’t have a competitor in this world, you could afford to be out of stock, leave broken links on your website and provide poor customer service. But here’s the thing — 95% of the time customers do have another option. They can type a new web address, drive down the street, or switch service providers (what a pain, but we’ll do it!).

Redwood Software conducted a survey to find out what it is that makes consumers want to take their business elsewhere and it was the little things that added up to big problems.

The one thing that irks customers more than anything else (61%) is having to repeat personal information to a human on the phone after dealing with an automated machine. As far as I’m concerned, that machine is a big part of the problem in the first place. Instead of helping people move through the queue faster, all it does is aggravate. (Human! Operator! Person! Help!)

Shoppers Still Lean Toward Flowers for Mother’s Day [Infographic]

Mother’s Day accounts for one-fourth of the floral purchases made for holidays. According to the Society of American Florists, more than a third (38%) of adults (43% of men; 34% of women) bought flowers or plants as gifts for Mother’s Day 2012. PriceGrabber says this trend will hold true as 40% of consumers plan to buy flowers to honor mom.

Must be scary for florists, knowing that so much of your income depends on such a short window.

PriceGrabber put together this lovely infographic to show us how Mother’s Day is likely to go in 2013:

Print

Most consumers are looking to spend under $100 on mom and I’ll try not to take that as a measure of worth.

Fab Gives Up the Flash In Hopes of Bringing in More Cash

fab androidImagine if Ikea and Amazon got together and had a baby – that would be Fab.com.

Two years ago, founder Jason Goldberg launched Fabulis, a social media network for gay men. In June 2011, he and his partner tossed that idea, shortened the name and came back as a flash sale site with the emphasis on quirky housewares. As Fab.com, they raised over $105 million in start-up capital on a company valued at $600 million. Not bad.

Some would be worried about the short-term, wide swing, but not Goldberg.

“I tell start-ups that if you can’t figure out something in a year, it won’t work. You can’t iterate forever.”

Fast forward to April 2013 and Goldberg is taking his own advice again but at least this time, the shift is a little more subtle.

Who Will Claim the Throne in the Game of Local Commerce? (Infographic)

throne of commerceI spend a good portion of my day writing about either TV or online marketing. Sometimes those two passions collide. Like today, when I opened my email to find this wild infographic from Matt at 8coupons: Game of Local Commerce 2013.

8coupons is (according to Matt),  “the largest consumer hub and b2b platform for local deals with hundreds of content and distribution partners.” Pop in your zip code and you’ll see a neatly composed list of everything from all the major daily deal sites, flash deal sites and  sites that specialize in local coupons such as Restaurant.com.