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42% of Consumers Pay for Products or Services After Trying Them

The free sample has been used to tempt grocery shoppers since the invention of the toothpick, yet many of today’s marketers are reluctant to give anything away. Apps, ebooks, access — you gotta give a little and if you do, you’ll get a lot.

iYogi just released a new study and infographic all about the power of the Freemium model. Their results show that 100% of the people they surveyed have tried a Freemium product and 42% have gone on to pay for it.

Certain categories fared better than others as you can see from this slice of the full infographic:

Online security and movie services such as Netflix and Hulu were voted most likely to succeed. Music services, not so much. Only 26% said they were willing to fork out money for games after trying them. I think those people are kidding themselves.

Retail eCommerce Spending Continues Double-Digit Growth

Do you sell things online? Yes? Great, cause I have some terrific news for you. Online retail spending is up 17% year-over-year. comScore says that in Q1 2012 alone, online retail spending hit $44.3 billion.

It’s weird, everyday I hear people talking about the bad economy and how it’s killing businesses but here’s online retail showing double-digit growth for the sixth consecutive quarter.

Scan this chart and feel good about yourself:

Now, if I was a glass half empty person (hush, you), I could say that it’s a nice rise since 2007 but not phenomenal. But when you look at the slump in 2008 – 2009, then the rise after that, it’s very uplifting. Don’t you think?

comScore’s Gian Fulgoni agrees with me;

Social Gaming is Down with Women but Up with Seniors

Social gaming has been a hot spot for developers for awhile now, but a new study by Frank N. Magid Associates shows that their primary demographic is slipping.

While men rule the game controller at home, it’s always been women who led the charge online. And it’s been a heck of a charge, 81 million people play a social game once a day and total social gaming revenue for the year is expected to top 1,323 million.

The new numbers from Magid show a drop in the female demographic:

  • Females age 12-17 down from 54% in 2011
  • Females 25-44 down from 40% in 2011

Those are roller coaster-sized drops and though there’s been an increase in social gaming with seniors, their rise doesn’t make up for the loss.

Survey Says Social Customer Service is Popular but Messy

There’s nothing like the spirit of competition to make a company jump on a new bandwagon. This time around it’s social media as a customer service channel.

Today we’re looking at the results of a survey by two companies, thinkJar and Sword Ciboodle. First off, we must stop to appreciate how totally cool those names are. Doesn’t everyone want to work for a company named Sword Ciboodle? Amazing.

Okay, now that I’m done fawning, let’s get to the facts. The study is called We Are Social: The State of Social Customer Service and the main takeaway is that companies are diving into social customer service before they know how deep the pool is or if they even know how to swim.

Google Continues Search for Other Revenue With Movie Rental Deal

Google is very busy trying to make sure that they can make money in more ways than just search. They have struggled in many areas such as the Android market etc and the result has been Google Play where they sell or rent just about anything and everything from books to music to movies and more.

To show just how willing they are to go to any length to make this thing work, their latest deal for movie rentals was reached with Paramount which is owned by Viacom who is locked in a court battle with Google. Peter Kafka of All Things D reports

Viacom and Google are locked in a copyright lawsuit that is nearly five years old. But that doesn’t mean the companies can’t do business together.

Inspiration Alley: Levi, L.L. Bean and Angry Birds

This week we’re taking a look at how two old brands are keeping things fresh and one modern company who went to new heights to promote their product.

Levi’s Water<Less Jeans

Levi’s is a brand that’s been around since 1873. It’s a brand that the world over associates with one thing – jeans. They’re trusted. They’re respected. But they still have to keep finding ways to modernize a product that really hasn’t changed all that much in over a hundred years.

Introducing the Water<Less Jean. Levi’s the average pair of jeans uses 42 liters of water in the finishing process. With their new system, they’ve reduced water usage up to 96%. To date, they have already saved more the 172 million liters of water which is equal to 726,600,812, 8-ounce glasses. Who knew?

The New York Times: Will Less Equal More?

The New York Times recently cut their digital reader freebies in half. Previously, a person could read up to 20 online articles a month without having to subscribe. Now, once they hit 10 articles, they’ll have to subscribe in some way in order to access more.

Obviously, their hope is that this will increase their number of digital subscribers, because they really need them.

According to CNET, the Times has 454,000 digital subscribers, but more than half that number came on board just after the paywall went live. That means they’ve seen a slow down in subscriptions when numbers should be increasing with time.