Marketing Pilgrim

What do you know? Dynamic Logic’s 2009 Ad Reaction (PDF) survey shows that consumers may not hate social media ads after all. A series of surveys took a look at the popularity of social networking as well as ad reception across various media.

The December 2009 survey of 2000 US adults found that 59% were involved in social networking and another 16% were interested, but hadn’t tried it yet. (Email was tops with 95% actively participating and 2% interested.) The same survey asked for users’ attitudes toward advertising on various media. The top two positive responses (which I assume were along the lines of “excellent” and “good”) were reported—and social media ads were on-par with search ads:

• Opt-in email: 32%
• Online: 24%
• Online search: 24%
• Social media/networking: 22%
• Online video: 22%
• Advergames: 17%
• Non-opt-in email: 8%

If you’ve used Gmail, you’ve probably noticed the ads running along the right-hand side of the screen when viewing an email. And you’ve probably noticed that these ads . . . well, sometimes they’re not to relevant to you, the email, or . . . pretty much anything else.

Gmail is admitting their shortcoming—and they’re working to make this better. Now, instead of serving only marginally relevant ads beside your emails, they’ll go back and look at the last email you viewed and use those ads again. (Because they worked so well the first time, when you were actually thinking about that topic?)

On the Gmail blog, Google explains:

[S]ometimes, there aren’t any good ads to match to a particular message. From now on, you’ll sometimes see ads matched to another recent email instead. For example, let’s say you’re looking at a message from a friend wishing you a happy birthday. If there aren’t any good ads for birthdays, you might see the Chicago flight ads related to your last email instead.

Google must know something that we don’t. Why else would they be SO open in their new move toward transparency as to allow for extensions on Chrome that, gulp, block the very lifeblood of their money printing operation? Well, considering the market share that Chrome currently has (around 40 million users) and the mindset of someone likely to use (or even know about) this extension the thought of this kind of ‘allowance’ is probably bigger than the reality.

The New York Times reports

In a manifesto-like e-mail message sent last month to all Google employees, Jonathan Rosenberg, a senior vice president for product management, told them to commit to greater transparency and open industry standards. Rather than hoard knowledge to exploit it, he wrote in “The Meaning of Open,” share it and watch Google and the entire Internet prosper.

Earlier this month, Google announced that its Personalized Search results would come to even computers that weren’t signed in to Google accounts. With the opt-out system in place, many users and public computers can’t help but use personalized search by default—and it may be AdSense publishers paying for it.

The logic goes something like this: if Google is now storing information about what you’re searching for even if you’re not signed in, it may also serve ads based on your search and browsing history, which you’re less likely to click on than ads only relevant to the page’s content. I’m not 100% sure that theory holds true (need more data!), but at least some AdSense publishers are seeing definite drop-off since Google threw the switch.

New data from Chitika indicate that Microsoft users—both browser and operating system—click on online advertisements more often than other users. And considering what a significant portion of the market those segments constitute, that’s pretty dang good news.

From a sample of over 130 million impressions, Chitika saw a click-through rate of 1.05% from Internet Explorer users, versus 0.66% from Firefox users, 0.50% from Safari users and 0.21% from Chrome users. Similarly, Windows users outclick their Mac and Linux counterparts, 0.92% to 0.52% to 0.46%, respectively. According to TechCrunch, even Bing has higher click-through rates than other search engines.

So why is this large audience clicking so much? Are they “gullible,” as TechCrunch asks, not savvy enough to switch browsers or recognize an ad, or simply more engaged?

For whatever reason, this large group of the market certainly constitutes a valuable segment for marketers.

It’s been a long time doming, but now it’s officially, truly, official: AOL is part of Time Warner no more. (Technically, actually, AOL bought Time Warner—isn’t that weird?—and now they’re the ones being spun off.) And with its newly-single status, AOL is eyeing every woman in the room—especially old flame Yahoo.

They were flirting (or at least rumors have been flying) heavily last year, with reports resurfacing periodically. But now the love has turned to rivalry, with AOL and Yahoo both focusing on their Internet display advertising businesses.

AOL is also looking to take on other Internet behemoths like Citysearch, Yelp and Google in a local effort:

The initiative — which he characterized as “digitizing towns” — will grow to 100 municipalities in 2010, [AOL CEO and ex-Googler Tim] Armstrong said. Providing a turn-key platform where schools, government departments, local businesses, and classified listings firms can create or update Web sites will be at the heart of the effort.

Yahoo’s taking ad targeting to a whole new level with its new Ad Interest Manager. Now advertisers aren’t the only ones who can target you—you can target yourself, too! The new AIM system enables users to select their interests and block ads outside of those interest areas.

According to the press release, the tool:

• Provides a central point where Yahoo! visitors can assert even greater control over their online experience.
• Gives visitors an unparalleled view into the information used to deliver interest-based advertising.
• Shows the visitor both Yahoo!’s educated guesses about their interests and a summary of observations, along with other information they have provided.
• Provides a list of specific interest categories that Yahoo! has placed a user into and lets people turn those categories off.
• Allows people who don’t want to see interest-based ads to turn them off entirely.

Can you tell the difference between these two ads?

Look closely:

Well the one on the bottom just made the founders of Teracent, very, very rich!

OK, that’s not quite the same example that Google just gave over at the official blog, but it did announce that it plans to acquire Teracent.

What does Teracent do?

Teracent’s technology can pick and choose from literally thousands of creative elements of a display ad in real-time — tweaking images, products, messages or colors. These elements can be optimized depending on factors like geographic location, language, the content of the website, the time of day or the past performance of different ads.

This technology can help advertisers get better results from their display ad campaigns. In turn, this enables publishers to make more money from their ad space and delivers web users better ads and more ad-funded web content.