While Google, Yelp, and Tripadvisor battle each other for the right to be named the “Hotel Review King,” I’ve been quietly working on the launch of a startup that will change the landscape of hotel reviews.
I know, I know, you’ve heard it all before: “[Startup name] plans to be the next [established leader] killer!”
But, GuestComment is different.
GuestComment today launches the first turn-key platform that allows hotel guests to share praise, complaints and feedback while onsite. Using a patent-pending system, GuestComment collects hotel guest reviews using interactive kiosks placed inside the hotel. All feedback is instantly sent to the hotel management, which can then acknowledge the praise, or address the complaint, before the hotel guest checks out. The onsite kiosks mean less fraudulent reviews, more happy guests, improved online reviews, and increase hotel revenues!