Marketing Pilgrim's Reputation Channel

Marketing Pilgrim's Reputation Channel is sponsored by Trackur.

NBA Shows How NOT To Manage Your Company’s Reputation

If you are the NBA you should be feeling pretty good right now. Despite a strike shortened seasn you just ended on a very high note where your most loved and hated player, LeBron James, finally got his ring (although his big mouth lessened the impact since he was talking about 7 championships in Miami but no one said he was sharp).

The trouble is that though the season ended with a bang how do you make headlines now? Well, you have a player who ultimately gets fined $50,000 for using an anti-gay direct message on Twitter and your esteemed commissioner uses the subject of wife beating as a wedge against a pesky reporter. In this world of online reputation potholes the league is now axle deep in two when it should be promoting one of its greatest moments. All of this after the league went through the trouble of putting on the first annual social media awards show!

Marketing Pilgrim Welcomes Our New Reputation Channel Sponsor: KnowEm

As you may already know anything that happens to be related to online reputation concerns are near and dear to Marketing Pilgrim’s founder’s heart. After all, one of the most popular and even affordable social media monitoring solutions, Trackur, was born out of Andy Beal’s realization that just leaving your online reputation to chance is the equivalent of digital russian roulette.

Well another facet of protecting your online reputation is owning your online ‘presence’ as completely as possible. Our new Reputation Channel sponsor, KnowEm helps you do just that effectively, efficiently and without breaking the bank. As stated on the KnowEm site

Search over 575 popular social networks, over 150 domain names, and the entire USPTO Trademark Database to instantly secure your brand on the internet.

What Country Puts Their Trust in the Internet and Which One Thinks it’s All a Sham?

How do you really feel about the internet? Do you feel safe when you surf? Do you believe what you read? Do you think it’s fast, stylish, or behind the times?

Webreep posed those questions to 36,000 folks across seven different countries and they found that different cultures had very different views.

The most startling revelation? “Americans feel more safe on the internet than the rest of the world.” Who knew?

American’s were 23% more trusting than China, 30% more trusting than Spain, 33% more trusting than Russia, and 45% more trusting than the Australians. So Aussies are a suspicious lot, are they? Again I say, who knew?

Here’s a look a that results across the board:

Trackur’s Social Media Monitoring Dashboard Gets a Sexy Facelift

Just because Trackur is one of the largest and most talked about social media monitoring tools on the web, that doesn’t mean the company has been resting on its laurels.

You may have noticed that I’ve been somewhat of an absentee landlord here at Marketing Pilgrim, but there’s good reason for that. Today, Trackur announces its brand new user interface…and it’s sexy and it knows it!

For the past 6 months, we have been hard at work coming up with a new UI that would take Trackur’s social media monitoring dashboard to the next level. We wanted it to remain simple and quick to use, but at the same time, we wanted to push the design dial all the way up to 11! ;-)

Google’s Brand Value Slips Again, While Facebook’s Soars 74%

Frank’s taking a needed break today, so you’re stuck with me. Remember me?

Of course, it doesn’t take much to get me back in the saddle, especially when a report is released about branding. ;-)

MillwardBrown has released its annual BrandZ Top 100 Most Valuable Brands in 2012. Among the findings are two little nuggets that caught my attention.

First up, news that once again Google has slipped in its rankings. Just two years ago, Google was the top brand on the list, but this year its gradual decline continues, with a drop to #3. I know, I know, that’s still pretty impressive, but a drop two years in a row sure does look like a trend to me. In fact, Google is dangerously close to being overtaken by McDonalds!

Reputation: Big Loser in Facebook IPO? NASDAQ

If you want to talk about whether the Facebook IPO was a success or not this probably is not the place for you. To be clear, the conspiracy theorist in me is alive and well and I think the whole thing is engineered for big money players to make bigger money and if you are a retail investor trying to figure this out you are playing with fire. (Since I am not an investor, I really don’t care if my opinion is right or wrong but you can say what you want about in the comment section.).

Now that that’s out of the way, let’s look at the real damage that is a result of the Facebook IPO. That is the venerable NASDAQ Stock Exchange. Well, maybe venerable is a strong word. Especially after how it handled the most talked about IPO in history. Venture Beat reported

Reputation Alert: Should AT&T’s CEO Just Be Quiet?

If you are the person who has the responsibility of monitoring your brand’s reputation one of your greatest fears is that your CEO will be “found out”. Ask the folks at Yahoo today how it feels to put out the reputation firestorm that has been ignited by Scott Thompson’s “little white lie”.

Now the folks at AT&T look like they may have a cringe-worthy moment as their CEO, Randall Stephenson, is telling folks that when their Android device doesn’t update it’s not AT&T’s fault, it’s Google’s. The following comes from 9 to 5 Google reporting on Stephenson talking at a wireless conference

Stephenson blamed Google, claiming, “Google determines what platform gets the newest releases and when. A lot of times, that’s a negotiated arrangement and that’s something we work at hard. We know that’s important to our customers. That’s kind of an ambiguous answer because I can’t give you a direct answer in this setting.”