Marketing Pilgrim's Reputation Channel

Marketing Pilgrim's Reputation Channel is sponsored by Trackur.

When Online Reputation Management Goes Wrong

Jennifer Laycock explains why not all online reputation management services are created equal. She looks at one firm that claims to “DESTROY” negative content, for just $29.95. A closer look at the fine print reveals a nightmare waiting to happen.

You authorize us to take such action on your behalf, and to identify ourselves as acting on your behalf…The Customer also acknowledges and accepts the risk that Reputationxxxxxx, Inc., may not succeed in effecting the removal and/or alteration of any Internet content about the Customer…You recognize that such contact may have unpredictable side-effects, including but not limited to negative responses from others.

Cool, so for thirty bucks, you’ll create a bigger mess than I’m already in? Where do I join?

Cingular and Apple Dropped the SEO Ball with iPhone

There is a reason that smaller agile companies and entrepreneurs will always have a place on the web. Big corporations just don’t get it sometimes.

Take for example Apple’s iPhone launch. Both Cingular and Apple where in the perfect position to dominate the free market for the product. After all, they are the source and in the end, it all comes from them. So how is it that when I search Google for iPhone, Cingular is not anywhere on the first page and the only place you find Apple is in the sponsored results?

In fact, let’s look at the site searches on Cingular.com and Apple.com for iPhone. There is not a single page on either site that is optimized for the iPhone.

Sentiment Analysis for Internet Explorer; Comparing to Firefox


Digg!

This is another post in the “IE 7 Sucks” series. This time, I’ve been poking around at data that suggests IE 7 really is crap, and it’s not just readers of Marketing Pilgrim, that think so.

Taking a look at Opinmind, we learn that only 24% of bloggers have a positive sentiment towards Internet Explorer, compared to 69% positive with Firefox.

Switching to Technorati, we discover 632 bloggers have stated “internet explorer sucks“, compared to 274 who think the same of Firefox.

Using Google Trends, it’s clear that more people are looking to download Firefox, compared to IE. In contrast, more users are looking to uninstall Internet Explorer, than FF.

Microsoft & Edelman Make Two Mistakes with Free Laptop Fiasco

I wasn’t going to share my thoughts on Microsoft sending out free laptops to some A-list bloggers. I figured it was a dumb move by Microsoft, without first seeking the permission of the blogger. But now Microsoft has made a bad situation worse by asking the bloggers to return the laptops after they “review” them. Here’s part of the new request…

You may have seen that other bloggers got review machines as well…As you write your review I just wanted to emphasize that this is a review pc…I hope you give your honest opinions. Just to make sure there is no misunderstanding of our intentions I’m going to ask that you either give the pc away or send it back when you no longer need it for product reviews.

Don’t Miss Thursday’s Hottest Internet Marketing News

The internet marketing world appears to be winding down for Christmas, so news is on the lighter side. However, I’ve dug deep and come up with these hot items.

  1. Lee Odden has discovered his Top Rank Blog has been permanently banned on Digg, just because it posts SEO content. What the…?  Lee wasn’t doing anything wrong, apparently some diggers have enough clout to get a site a pre-emptive ban.
  2. Do you know what SearchRank’s David Wallace wants for Christmas? No it’s not a Playstation 3 (although I am sure he wouldn’t say “no”). David lists five things he’d like to see happen in the SEM world, including adding blog spammers to Santa’s “naughty list”.

Hedge Funds Using RSS Monitoring

TechCrunch has an interesting piece on Monitor110, an online monitoring tool aimed at the hedge-fund market.

The service tracks information from now 50 million sources, analyzes it for topical relevance and delivers near real time alerts to customers. It focuses on blog, deep web and static web changes. Topical expertise evaluation is an important part of the secret sauce.

This is a fantastic use for online monitoring. I’ve been telling businesses that there is all kinds of information out there, just begging to be found. Using RSS to track what is being said about a company and mining for financial information is a great example of how companies can use the web to ensure they never miss a thing!

Google Adds Blogger Alerts

Good news for all you blog tracking addicts, you have a new weapon to add to your online reputation monitoring arsenal. Google has announced new Blog Alerts which allow you to track any keyword or topic of interest, or even your favorite blogger!

Here’s some examples.

– You want to know when anyone blogs about global warming.

– You like to track all Google mentions on Slashdot.

– You’re a bit obsessed with chocolate recipes on food blogs.

– You need to know when RottenTomatoes covers Will Ferrell.

– That well-known search pundit John Battelle seems to have a lot to say.