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Female Entrepreneurs Say SEO and Social Media Are the Future of SMB Marketing

posted on February 11, 2013

web-women-owned-businessBeing an entrepreneur is tough. Being a female entrepreneur is tougher but we’ve come a long way since Avon opened the door for women back at the turn of the century. From computers to cupcakes, women are making their own way with both brick and mortar businesses and online ventures.

A recent survey conducted by Web.com Group, Inc. and the National Association of Women Business Owners (NAWBO) shows an uptick in optimism among women entrepreneurs. 81% of those surveyed felt good about where their business was headed and 85% thought 2013 was going to be the year of the female entrepreneur.

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Millennial Media Breaks Down the Second Screen Super Bowl (Infographic)

posted on February 11, 2013

mm-superbowl-mobileThis year’s Super Bowl didn’t break any viewer records but they came in close with an audience of 108.4 million people. (Last year’s game broke the record with 111.3 million.)

This year’s game did break social media records as fans posted more than 47.7 million updates to Twitter, Facebook and other social networks. According to Trendrr, this is three times what we saw during last year’s Super Bowl.

The overwhelming majority of social media updates came in via mobile and that’s where Millennial Media comes in. They’ve put together an infographic showing the pattern of conversation throughout the event.

Let’s examine a few highlights before we look at the whole graphic.

During the game 87 percent of impressions were from smartphones, while 13 percent were on tablets.

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New ExactTarget Report Reminds Marketers, You Are Not Average

posted on February 7, 2013

SFF20-coverI often forget that I know things the average person doesn’t. I don’t mean that to sound snobby. What I mean is that when you spend your whole day navigating the internet, posting to blogs and social media, and responding to email, you forget that some people don’t go on the internet at all. (Horrors!)

ExactTarget just released a fascinating new chapter in their Subscribers, Fans and Followers series. It’s called “Marketers From Mars.” And before they got me with the research, they hooked me with the wonderful, 1950′s space race graphics that they used throughout the pages.

The report contends that the modern marketer is like the space explorers of the past. We’re left our connected world behind in favor of technologically advanced devices and web tools. We’re Tweeting and Instagramming photos while much of the world is still talking on the phone and sifting through old snapshots they had processed at the Fotomat ten years ago.

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About Report Details the Evolution of the Purchase Funnel

posted on February 5, 2013

220px-Purchase-funnel-diagram.svgElias St. Elmo Lewis mapped out the route that potential customers take prior to purchasing a product. It’s referred to as the Purchase Funnel because it’s depicted as an inverted triangle funneling folks down to the moment they pull out their wallet. There are four steps in the process:

  • Awareness – the customer is aware of the existence of a product or service
  • Interest – actively expressing an interest in a product group
  • Desire – aspiring to a particular brand or product
  • Action – taking the next step towards purchasing the chosen product

Mr. St. Elmo Lewis came up with this idea in 1898, slightly before the invention of the internet.

Since then, things have changed a little and that’s the subject of About.com’s latest report which they call “The Purchase Loop.”

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Study Shows Many Facebook Visitors Come Away Feeling Frustrated, Envious and Unloved

posted on January 23, 2013

smiley_mood_sad_green

Think about the last time you were on Facebook. Maybe you skimmed through photos of your sister’s vacation in Hawaii and your best friend’s new baby. Marvin posted that he got a new job and he’s so excited. Susan has a new boyfriend and a publisher just bought her first book. It’s wonderful. It’s inspiring. It’s enough to make you want to jump off a tall building into a small, damp sponge.

If you came away from Facebook feeling anything less than joyful, you are not alone.

Social scientists at Humboldt University in Berlin and Darmstadt’s Technical University asked students to describe how they felt after paying a visit to the world’s most popular online hang out. The results surprised me, but only because I thought I was the only “glass half empty” person on the planet who felt this way.

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Experts Predict 14 Billion Dollar Increase in Mobile Commerce in 2013

posted on January 21, 2013

sephora to goMobile has been very, very good to beauty product retailer Sephora. Speaking at Mobile Marketer’s Mobile FirstLook: Strategy 2013 conference, exec Johnna Marcus noted that the company saw a 167% increase in mobile orders last year, a 75% rise in mobile traffic and more than 50% of their email opens are now coming in from mobile devices.

Their goal is to develop mobile as a consumer’s personal shopper delivering reviews, keeping track of preferred brands and highlighting hot, new items on an on-going basis. They’re also highly invested in the concept of a mobile wallet that integrates with the Sephora gift card. And see that scan button in the upper corner of the app? That allows consumers to scan barcodes on in-store packages or items in their girlfriend’s purse in order to instantly see reviews and buying options. It’s a make-up lovers dream.

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More Consumers Are Researching Online and Buying In-Store

posted on January 15, 2013

Showrooming, the act of researching a product in a store then buying it online, has been a concern for many retailers. It’s not a new concept, but mobile made it a rising trend in 2011. With smartphone in hand, a consumer can test drive the HD TVs, check the reviews online, locate the best price and make the purchase from a different retailer while they’re still standing in the store.

They can – but is that what shoppers are doing?

The Cisco Internet Business Solutions Group surveyed 1,000 US consumers to find out how technology is impacting their shopping behaviors. They published the results in a study called “Catch and Keep Digital Shoppers” and they even made a nifty infographic for us to share.

Here’s the section that caught my eye: