Running a giant social media company is tough. You’re responsible for keeping a member’s secrets secret but you also have to respond when the government and law enforcement come knocking. In order to satisfy both sides, companies comply with legal requests but then disclose these requests in broad terms to users. They call it transparency but it’s more like a foggy window pane and the fog is getting thicker.
Both Facebook and Twitter released their latest transparency reports this week but as far as US data goes, they’re not very informative. And this comes on the heels of an agreement by the US Justice Department that allows social media sites to disclose “more” information. They can now report the number of National Security Letters (NSLs) and Foreign Intelligence Surveillance Act (FISA) separately but only in groupings of 1,000.