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Is Mobile the Future for eBay?

While everyone is trying to figure out just how big mobile commerce will get, eBay is just out doing something about it. That’s kind of refreshing in this day and age of hype replacing action. So what has lit the mobile fire under eBay? Simple market principles like survival and competition (you remember those, right?). Bloomberg BusinessWeek reports that this sector of eBay’s business is growing and they are doing what they can to keep it that way.

After losing ground to Amazon.com (AMZN) for years in online retailing, eBay has emerged as a leader in a new market: mobile commerce. As consumers increasingly shop with their BlackBerrys, iPhones, and handsets powered by Google’s (GOOG) Android software, such as the Motorola (MOT) Droid, eBay has become the top mobile retailer in the U.S., say analysts.

Ted Rubin Sees OpenSky for Online Commerce

Many people in the social media world are familiar with Ted Rubin. He is one of the most enthusiastic and energetic users of social media in the business. What makes Ted quite unique is that he is an executive level social media user. It’s unfortunate that we call him unique in his efforts. We have to though because most executive level marketers barely know what social media is let alone actually use it.

I first talked to Ted when he was CMO for e.l.f. Cosmetics. It was the first time I realized that in an ‘interview’ with Ted I would just have to try to keep up because he’s got a ridiculous amount of energy. His energy is commensurate to his level of excitement about his projects. Considering the pace he kept with me, it is safe to say that Ted is completely ‘jacked up’ about The OpenSky Project, which is where he puts his efforts currently.

Consumers Continue to Abandon Online Checkouts

Whether it’s a function of the economy or the same ills that have plagued shopping carts since the dawning of e-commerce, there appears to be no letting up in abandonment rates for websites at the true point of sale, the checkout.

eConsultancy reports on several recent surveys and studies that show the trend continuing but few solutions to the trouble being found.

Thanks to a range of factors, including increased customer expectations, as well as behavioural factors such as comparison shopping, basket and checkout abandonment rates are rising.

A recent Forrester survey found that 88% of consumers have abandoned shopping carts, and named the top five reasons given by customers.

The top five reasons for cart abandonment were:

Bing’s Cashback Program Shuttered

Believe it or not, it has been just about one year already since bing was brought to life by Microsoft. Out of the gate there was significant buzz and plenty of hopeful Microsoft folks and industry pundits who thought that maybe, just maybe, there was a threat to Google’s search dominance. In many ways, bing has made some inroads. One program that was started during the MSN Live search days that there was some hope for was the bing Cashback program . We say was some hope because Microsoft has shut down the program.

The bing Community blog tells us:

One of the principles we have here at Bing is to constantly experiment and learn. We do this to ensure we are keeping pace with new social and technology trends, and can continue to deliver great value for our customers and advertisers.

Disney Sells Movie Tix on Facebook

The Walt Disney Company is doing more than wishing upon a star that their new release “Toy Story 3” will have success at the box office. While the movie doesn’t open until June 18 Disney is using their Facebook presence to pre-sell tickets and create buzz for Buzz Lightyear and company.

The New York Times reports

The Walt Disney Company has created what it believes is a first-of-its-kind application allowing Facebook users to buy tickets to “Toy Story 3” without leaving the social networking site and while, at the same time, prodding their friends to come along.

The application, called Disney Tickets Together, could transform how Hollywood sells movie tickets by combining purchases with the powerful forces of social networking. When you buy a ticket through Disney’s application, for instance, it alerts your Facebook friends and prompts you to invite them to buy tickets of their own.

More People Believe Online Reviews

The forthcoming 2010 Social Shopping Study by PowerReviews shows a marked increase in consumer trust in and reliance on online product reviews. However, their trust isn’t blind—online consumers are also becoming more skeptical of those reviews, willing to take them with a grain of salt.

The majority of online consumers use reviews as research, and more people are reading more and more reviews. Reports MediaPost:

Results from the 2010 survey indicate that 57% of shoppers trust customer reviews as a research source along with other corroborating information, but 35% question whether they are biased. Factors that degrade trust in reviews suggest that 50% do not provide enough reviews to make an educated decision, 39% doubt they are written by real customers, and 38% said a lack of negative reviews or limited information. . . .

Tippr Patently Going After Groupon

One day you’re up, the next day you’re down.

Just yesterday, we were gushing over the rapid rise of online coupon provider Groupon. Frank pointed out that Groupon had managed to achieve a $1 billion valuation, despite the many copycats in the marketplace.

Well, one of those copycats is not prepared to go quietly into the night.

According to GigaOm, Tippr picked up a boatload of patents that could put a serious dampener on Groupon’s capital raising efforts.

[Tippr CEO Martin Tobias] saw the rise of Groupon. He happened to know that Microsoft co-founder Paul Allen, who’d invested something like $90 million in the failed Groupon of the late ’90s, Mercata, still owned that company’s patents.