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A delightful conversation with Andy Beal about online reputation management

Online Reputation Management discussionHow did I get involved in the online reputation management space?

What can you expect from my upcoming talk at Internet Summit in Raleigh?

How do you get your CEO engaged in social media?

How do you overcome the fear of joining the social media conversation?

And, is Google+ here to stay?

All this and more when you check out the brief interview I did with Mel Carson at the recent Digital East event in D.C.

 

Friday Round-up: Twitter fights for transparency and Amazon gets physical

celebrate-the-little-thingsDid you have a good week? Maybe you had a breakthrough? Sales are up, complaints are down – celebrate the good and let the rest go.

That’s the advice portion of the post, now on to all the news that was too (insert adjective) to print.

Twitter Fights for Transparency

Twitter filed a lawsuit in federal court asking for the right to publish their full transparency report. Right now, they’re forbidden from publishing the exact number of national security letters (“NSLs”) and Foreign Intelligence Surveillance Act (“FISA”) court orders received, even if that number is zero. Twitter feels that people have a right to know if the government is requesting information – and it’s not like they want to hand out names and dates. All they want is the right to say if it’s 1 request or 100.

Ads coming to Snapchat? They’re already here.

SnapchatDigital clutter is a real thing. All those text messages and photos and videos piling up on your phone. . . if only they could simply disappear when you were done with them. . . .

That’s the concept behind Snapchat. Send photos and videos to your friends, they mark the ones they want to keep, everything else self-destructs seconds after it’s viewed. No more digital clutter and it’s also a super way to make sure mom never sees that sexy photo you sent to your new boyfriend.

Snapchat may have a bad reputation among those over 30 but for girls under 25, it’s magic.

The app has more than 100 million users. Business Insider adds on these facts:

Will polls make Google Plus posts more engaging? Yes or No?

When Google Plus announced the release of the new poll widget, the one thing they didn’t do was put up a poll asking people how they feel about it. Is it a welcome option or a poor attempt to keep people on the site longer?

We know people love polls. We can’t resist sharing our opinion when all we have to do is click.

I put up a poll, answered my own question then was surprised by the fact that two more people responded within minutes.

Polls on Plus

That’s more engagement than I’ve seen on Google Plus since I created my profile! Maybe there is something to this poll thing.

The trouble with Google Plus has always been a lack of agreement on the numbers.

Zuckerberg was smart to acquire Instagram, as teens abandon Facebook for it

Oh no, Facebook is seeing trouble ahead for its teenage audience. Piper Jaffray conducted a survey of over seven thousand teens (13-19 year olds) and discovered that Facebook use had plummeted from 72% to 45%:

Screen Shot 2014-10-09 at 9.08.32 AM

Fortunately for Zuckerberg, they appear to be rushing straight to the welcoming arms of Instagram–now owned by Facebook.

Still, the social media mogul is not taking any chances with rumors that Facebook’s working on a new chat client that will allow users to chat anonymously–and without fear of their parents snooping on them:

The point, according to these people, is to allow Facebook users to use multiple pseudonyms to openly discuss the different things they talk about on the Internet; topics of discussion which they may not be comfortable connecting to their real names.

Optimistic and globally conscious: that’s the face of the next generation

Facebook Coming of AgeMy husband is one of those people who regularly pulls out the old “back in my day” stories whenever the conversation revolves around technology, or books or music or. . . just about anything. My son is on the other side consuming the same quantity of words and music and information as we did just in a different way.

Facebook just posted a heartfelt video that illustrates this point beautifully as part of their “Coming of Age on Screens” study. Mom talks about passing notes in school, daughter talks about sending texts. Then the parents and kids share bits of their lives with each other; hardcopy verses digital. No kidding, I was crying by the end.

Excuse me a moment while I wipe away the tears, then we can talk business.

Facebook’s Audience Network is now offically open for business

Facebook ad on ShazamHear that? It’s the sound of Google worrying. . . just a little bit.

Facebook has officially launched the Audience Network: The power of Facebook ads, off Facebook. That’s what you see here, in this image, a Facebook ad on Shazam. It uses the same targeting you find on Facebook including Custom Audiences, core audiences and lookalike audience. And you can use the same measurement tools to see if the ad is working for you or not.

When Facebook first announced the network, back in April, it was for app installs and engagement only. Now, the network handles link ads, so pretty much anything you can run through Google, you can now run through Facebook.