Anyone see an uneasy similarity between Google’s thoughts on its Google Space project at London’s Heathrow airport and lab mice in a maze?
Next time youâ€™re at the airport, scan the waiting area and see what people are doing. Youâ€™ll be shocked by the number who are doing absolutely nothing — other than staring glassy-eyed at other people who are doing absolutely nothing. Naturally, these people had rushed in a mad frenzy an hour prior in order to get to the airport on time, only to sit and stare.
This observation is what spawned Google Space. We thought it would be useful to set up an area to give travellers unfettered Internet access so they might make use of that otherwise wasted time. Plus Googlers would get to talk to Google users, and hear what they like and donâ€™t like about our products. Kind of like Google Labs, but with face to face feedback. Google Labs goes material.