Going Beyond the ‘Like’: Facebook Action Links and Google’s Faux Pas

When social sharing was fresh and new “likeing” something made sense. I like this picture, so I want to share it. I like this cereal so I want to praise it. I like this story about a devastating earthquake in Japan. Hmm. . . maybe one size doesn’t fit all.

A few months ago, I saw an article about an online news outlet that was experimenting with an option other than “like”. (Please post the link in the comments if you know of it, I couldn’t find it.) The idea was to offer a sharing option for content that was interesting but not “likeable,” such as news reports on disasters, deaths and other misfortunes. Imagine a “read this” button or a “thought-provoking” or “intriguing.”

Google+ Hangouts on Air Starts Rolling Out to All

Google+ Hangouts are one of the more compelling features of Google’s social outlet. In fact, many would argue that it’s the main differentiator that, if utilized more, could make more people understand just what Google has to offer for the social media inclined.

Last year Google used a small group to test Google+ Hangouts on Air which is essentially a way to broadcast your Hangout live and record them to YouTube. Enough said. Here is a video from Google

In theory this is a pretty cool deal. If you are excited about it, however, you may have to wait before this roll-out makes it to you. From Google in their post about this service

Of course, launching millions of live stations takes some doing, so we’re rolling out Hangouts On Air gradually, over the next few weeks.

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Cup of Joe: You Might Be A Scumbag

A few weeks ago I heard some SEO friends talking about how an SEO they know of had screwed over a bunch of his clients. After talking with them a bit more it also sounded like this same SEO didn’t know very much about SEO at all. It got me thinking about a strange phenomenon I have witnessed in the field of marketing.

If you are bad at marketing, there’s a high probability that you are also a scumbag. Think about all of the jerks you have met in marketing, now ask yourself, were they good marketers? Probably not. This odd reality seems to only be true in marketing though. For example you can be a really horrible plumber and also a really nice guy at the same time. You can be an amazing dentist, but a huge jerk as well.

Facebook Rolls Out ‘Offers’ To All-ish

Facebook is famous for dangling the carrot then pulling it away when you try to grab hold. The newest carrot is the ‘Offers’ program, a self-service option for creating Groupon style deals on your Facebook page. Excellent for the small business owner.

In March, Facebook announced the program with much fanfare, then noted that it was only available to clients who had managed advertising accounts (the big dogs). So, the rest of us waited patiently.

A few hours ago, Facebook added several new posts to their marketing page promoting Offers! Yes, the same program they promoted months ago, but this time it’s open to all — ish.

Offers are available in beta to a limited number of local business Pages. We plan to launch offers more broadly soon. If you’d like to post offers but your Page doesn’t have the option to yet, let the Pages team know.

Ad Agency Reviews: It’s Time for a [Another] Change

The ad business has always been stressful and cutthroat. I know this because I grew up watching Darren Stevens on Bewitched burning the midnight oil desperately searching for that brilliant tagline. Then, on the verge of losing his job, his wacky witch wife would make a mistake which would end up leading to the best ad campaign ever created.

Oh, if only we were all married to witches or to Don Draper. He makes the ad business look cool.

In the real world, without magic and martinis, it’s become even harder to land that big client mostly because the rules have changed. AdAge says the agency review process has gotten “totally out of control.” They participated in a panel discussion with top agency search consultants and what they heard was a lot of frustration and few solutions.

Yahoo Can’t Get Out of Its Own Way, Now CEO’s Resume in Question

Poor Yahoo. Just the other day we reported about their new small business marketing dashboard. It looked pretty neat and you got the sense that the company was trying to do something relevant that was pointed at a market segment in need. It seemed as if the company under the direction of their latest CEO, Scott Thompson, was heading in the right direction. Not only were new products being brought to market but the company was in the process of streamlining its offerings. All positive things.

That was until it was discovered that Thompson has a little discrepancy on his resume. Apparently the computer science degree he claims to hold from Stonehill College is, well, not real. According to All Things Digital’s Kara Swisher both Yahoo and Stonehill have confirmed that despite Thompson’s claims to having a degree in accounting and computer science only the first half is true.

SMB’s Who Embrace Mobile See Success

Did you know that May was Small Business Month? Neither did I. In honor of the group of businesses that make up the majority of jobs in the US (some reports say as high as 95%) Web.com has taken a look at one increasingly important aspect of these businesses: mobile.

The social / local / mobile mantra is most important to the SMB’s in many cases (if they are retail or have a walk-in type business) simply because people are using their mobile devices for discovery and simply to decide which option they might take in a situation. Restaurants (especially in urban areas where there is ease of movement between different areas and a higher density of competitors) are looking for an edge to catch people who are on the go. How do these people stay in touch with mobile devices.

Check out the infographic Web.com put together explaining this trend.