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Twitter at C Level

Kent HuffmanAs Internet marketers and social media users / practitioners we are always digging and trying to find out more. Since most of what is related to social media is happening on the fly the innovation comes more often from good intention rather than good planning. One common theme that occurs, however, is the apparent lack of understanding of social media and its business impact in the upper levels of most companies.

In particular, the CMO (Chief Marketing Officer) gets the brunt of the complaints of “They don’t get social media!” or “They are afraid of what they don’t know!” This is true in a lot of cases. That is changing, though, with the help of people like Kent Huffman, CMO of BearCom Wireless. Haven’t heard of BearCom? You’re not alone but that is changing through Kent’s efforts on Twitter and his campaign to bring the CMO to the social media discussion before his / her average 23 month tenure expires.

Why Twitter’s Olympic Coverage is Good For All Marketers

Later this week, a huge portion of the world’s population will be tuning in to watch the Olympics on TV, on the internet, and on their mobile devices. Riding high on this media wave is Twitter, the official digital communication partner for NBC’s coverage.

In the past, we’ve seen Twitter streams integrated into sites for events such as The Super Bowl and we’ve seen Twitter rise to the top as the source of information during a natural disaster. This time, though, Twitter isn’t just reporting the news, they’re actually becoming a part of the experience.

The Twitter hub at NBCOlympics.com is like nothing we’ve seen before. Here’s a partial screenshot. The full site is so big and so deep, I’d need at least ten shots to cover it all.

39 percent of Tweeters called Twitter their new holiday shopping list

Twitter Holiday 1If you’re a Scrooge about Christmas, stay away from Twitter because people who Tweet are the happiest (and spend-thriftiest) of holiday shoppers.

Back in August, DB5 surveyed 2,100 shoppers on behalf of Twitter and more than half were regular Twitter users. Taking into consideration the fact that Twitter published the results. . . .the outcome was quite interesting.

34% of those surveyed said they had already begun thinking about holiday shopping. A huge 81% of the Twitter regulars said they love holiday shopping. (To which the surveyor replied, ‘if you love it so much you should marry it’. ) Only 56% of the non-Twitter regulars said they were looking forward to holiday shopping which brings us to the first point:

Twitter users love shopping for gifts.

4 Scary Scenarios That Twitter’s New Terms Allow

scaredI know it may appear I go looking for trouble, but I promise you I just like to share with you my concerns. In the case of Twitter’s update to its Terms of Service, I started thinking about what the changes could mean to us users.

I’m a huge fan of Twitter, and very much rely on the service for my micro-communications, so I hope none of these scenarios ever materialize.

1. Ownership of Tweets

While Twitter’s new Terms state that you maintain full ownership of your Tweets, it provides no guarantee that you can get access to, or download, such content.

We reserve the right at all times (but not [sic] will not have an obligation) to remove or refuse to distribute any Content on the Services and to terminate users or reclaim usernames.

Twitter Truly Mirroring the Internet

Twitter Bird GoofyWell, looks like Twitter has arrived for real. Companies are considering the service for their marketing and customer efforts. There still appears to be significant hype around every time someone at Twitter has gas. Twitter is looking to protect its trademark and is looking to trademark other sounds from nature like chirps and peeps. So what’s next? Well, since it is the Internet what would talking about Twitter be without now mentioning porn and spam?

Twitter co-founder Jack Dorsey has said recently that the service will be a success when people stop talking about it and just accept it as a utility. With MediaPost talking about the proliferation of porn and spam that chatter isn’t likely to end anytime soon. That is, of course, unless Twitter does something about it.

Twitter Reports 200 Million Accounts. So What?

Twitter is an interesting character in the social media space. It is rock solid in its position because there is no other service that is just like or has grown to the ‘importance’ it currently has (or is perceived to have).

Where one can get confuzzled is in pinning down just how influential and widespread the actual use of Twitter is. On Tuesday, it was announced that they have entered into their seventh language for the service (Korean and most will need Google Translate to read it) and that international growth is moving right along. Twitter also has some new stats for the service as Forbes’ Oliver Chiang reports

Google and Twitter Just Can’t Agree on Search Deal

In July, Google’s arrangement with Twitter to index all tweets, make them searchable in realtime and have a REAL historical search database of tweets that goes back further than the recent past (a trick that Twitter itself can’t seem to figure out) came to an end. It was a blow to both parties because Google lost a valuable piece of the social graph for its index which limits its abilities to take real social cues for search results and Twitter lost 65% of the US search market and even larger chunks of that market internationally.

Now some would say that Twitter should be fine because it still has an arrangement with Bing and Yahoo to do the same with its search results. That sounds nice but it’s the same as saying rather than drinking Coca-Cola you are only allowed to drink the grocery store version of a cola instead. Sure, you can say its cola but it ain’t the real thing.